30
Robert Bosch Hausgeräte GmbH
en
More Customer Service information is available online at www.tassimo.com
Problem Possible cause Solution
The quality of the cre-
ma has deteriorated.
The drink outlet is clogged or
dirty.
Remove the drink outlet from
the brewing unit and detach
the piercing unit. After clean-
ing everything thoroughly,
reassemble the parts and
replace them in the brewing
unit.
Brewing unit cannot
be securely closed.
Piercing unit / T DISC holder
is not properly inserted.
Insert the T DISC holder and
piercing unit properly.
The T DISC is not inserted
properly.
Re-insert the T DISC and
make sure it is properly
positioned.
The brewing unit is not prop-
erly closed.
Push the clamp down rmly
until it audibly clicks into
place.
Water dripping from
the brewing unit.
The T DISC is damaged or
leaky.
Stop the brewing process,
remove the T DISC and clean
the brewing unit.
The piercing unit is either
not inserted or not inserted
properly.
Check to ensure that the
piercing unit is inserted
properly.
Water on the surface
under the cup stand.
Water from condensation. Condensation may occur and
is not a fault. Remove it by
wiping with a cloth.
Service T DISC is
damaged or lost.
The Service T DISC must
always be used for cleaning
and descaling processes.
Look for the Service T DISC
in the storage compartment at
the back of the appliance.
The Service T DISC can be
obtained from the Bosch
customer service department
(article no. 611632, for contact
details, see page 154).
P Fill tank lights up
even though there is
sufcient water in the
tank.
The oat in the water tank is
stuck.
Clean the water tank and en-
sure that the oat can move.
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