31
05/2010
en
More Customer Service information is available online at www.tassimo.com
Problem Possible cause Solution
P 7d and Q 7e are
ashing simulta-
neously and it is not
possible to prepare
drinks.
There is a fault on the
machine.
Turn the machine off using
the on/off switch, wait approxi-
mately 5 minutes and turn the
machine back on.
If
P 7d and Q 7e are still
ashing, please contact the
TASSIMO careline.
08 00 032 88 33.
Q Descale flashes
even though you are
using soft water.
Even soft water contains small
amounts of dissolved lime.
Descale the appliance.
A specially developed descal-
ing agent is available from the
Bosch customer service de-
partment (article no. 310967,
for contact details, see page 154)
or from your retailer.
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