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Troubleshooting

0RVWSUREOHPV\RXHQFRXQWHUZLWK\RXU79FDQEHFRUUHFWHGE\FRQVXOWLQJWKHIROORZLQJ

troubleshooting list.

793UREOems

The TV won’t turn on.

 0DNHVXUHWKH79LVSOXJJHGLQ

 &KHFNWKHZDOOUHFHSWDFOHRUH[WHQVLRQFRUGWRPDNHVXUHLWLV³OLYH´E\SOXJJLQJLQDQRWKHUGHYLFH

 7KHVLGHSDQHOFRQWUROVPD\EHORFNHGGLVDEOHG8VHWKHUHPRWHFRQWUROWRXQORFNWKHVLGHSDQHO

controls.

 6HOHFWWKH%XWWRQ%ORFNIHDture on the Parental Control menu and press OKWRXQFKHFNWKHER[

There is no picture and no sound but the TV is on.

 <RXPD\EHWXQHGWRDQLQSXWZLWKQRFRPSRQHQWFRQQHFWHGWRLW,I\RX¶UHWU\LQJWRYLHZD 

connected component, press INPUT until the picture from that component appears.

 7KH6LJQDO7\SHRSWLRQPD\EHVHWLQFRUUHFWO\*RWRSDJHIRUGHWDLOHGLQVWUXFWLRQV

 7KHFKDQQHOPD\EHEODQN7U\FKDQJLQJFKDQQHOV

 ,I\RX¶UHZDWFKLQJ\RXU9&5DQGLW¶VFRQQHFWHGZLWKFRD[LDOFDEOHWRWKH$17(11$&$%/(MDFN 

 WXQHWKH79WRFKDQQHORUZKLFKHYHUFKDQQHOLVVHOHFWHGRQWKHVZLWFKRQWKHEDFNRI\RXU

 9&5$OVRPDNHVXUHWKH799&5EXWWRQRQWKH9&5LVLQWKHFRUUHFWPRGHSUHVVWKH799&5 

button oQ\RXU9&5

7KHVRXQGLV¿QHEXWWKHSLFWXUHLVSRRUTXDOLW\

 ,I\RX¶UHJHWWLQJDEODFNDQGZKLWHSLFWXUHIURPDFRPSRQHQW\RX¶YHFRQQHFWHGWR\RXU79 

 \RXPLJKWKDYH\RXUYLGHRFDEOHVFRQQHFWHGWRWKHZURQJMDFNV$\HOORZYLGHRFDEOHFRQQHFWV 

 WRWKH\HOORZ9,'(2,1387MDFNRQWKHVLGHRUEDFNRI\RXU79WKUHHYLGHRFDEOHVRUEXQGOHG 

component video cables (red, blue, and green) connect to the corresponding COMPONENT INPUT

 MDFNVRQWKHEDFNRI\RXU79

 &KHFNWKHDQWHQQDFRQQHFWLRQV0DNHVXUHDOORIWKHFDEOHVDUH¿UPO\FRQQHFWHGWRWKHMDFNV

 7U\DGMXVWLQJWKHVKDUSQHVVIXQFWLRQWRLPSURYHZHDNVLJQDOV*RWRSDJHIRUPRUHLQVWUXFWLRQV

ThereLVQRVRXQGEXWWKHSLFWXUHLV¿QH

 7KHVRXQGPLJKWEHPXWHG7U\SUHVVLQJWKHYROXPHXSEXWWRQWRUHVWRUHVRXQG

 ,IXVLQJ'9,RU<3%35UHPHPEHUWRDOVRFRQQHFWWKHGHYLFH¶VOHIWDQGULJKWDXGLRRXWSXWMDFNVWR

 WKH79¶V/DQG5$8',2,1387MDFNV

 7KHVRXQGVHWWLQJVPD\QRWEHVHWFRUUHFWO\*RWRSDJHIRUPRUHLQIRUPDWLRQ

 ,I\RXUDXGLRVRXUFHKDVRQO\RQHMDFNRULVDPRQRDXGLRVRXUFHPDNHVXUH\RXKDYHSOXJJHG 

 WKHFRQQHFWLRQLQWRWKH/$8',2,1387MDFNRQWKH79

The screen is blank.

 &KHFN\RXUFRQQHFWLRQV,I\RXXVHG\HOORZUHGDQGZKLWHFDEOHVWRFRQQHFWPDNHVXUHWKH\¶UH 

 FRQQHFWHGWRWKHUHGZKLWHDQG\HOORZ$8',29,'(2,1387MDFNVRQWKHVLGHRUEDFNRIWKH79

 ,I\RX¶UHWU\LQJWRZDWFKVRPHWKLQJWKDW¶VSOD\LQJRQDFRPSRQHQWFRQQHFWHGWRWKH79OLNHD'9'

press INPUT until you get to the correct video input channel.

 0DNHVXUHWKHFRPSRQHQWFRQQHFWHGWRWKH79LVWXUQHGRQ

 7U\DQRWKHUFKDQQHO

TCL L40FHDM11 User Manual

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