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During a call using the earbuds, I
can't hear the voice of the caller.
•Some smartphones receive calls with the phone instead
of the earbuds by default. You need to operate your
smartphone to switch the call to your earbuds.
•Increase the volume of your earbuds.
•Adjust the volume of your connected Bluetooth device.
During a call using the earbuds,
others can't hear me speaking
over a call.
•Check your smartphone to make sure the voice is going
through the earbuds.
•Speak close to your earbud.
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