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TCL Q570F - User Manual

TCL Q570F
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Q570F
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Summary

Register and Protect Your Purchase

TCL Protection Plan Benefits

Details benefits of TCL Protection Plans for extended coverage and services.

Important Information and Safety

Safety Cautions and Warnings

Covers general safety warnings, electrical shock, and handling precautions.

Product Identification Numbers

Location of model and serial numbers for warranty and service.

Detailed Safety Instructions

Installation Safety Requirements

Guidelines for safe placement, ventilation, and grounding.

Optional Wall Mounting Guide

VESA Mount Compatibility and Requirements

Specifies VESA sizes and weight bearing for wall mounts.

Unpacking and Preparation

Included Accessories and Required Tools

Lists items included in the box and tools needed for setup.

Step 1: Initial TV Setup

Attaching the TV Stand

Instructions for securely attaching the television stand.

Cable Management Clips

How to use clips to route cables on the TV back.

Step 2 & 3: Power Up and Remote Usage

Inserting Remote Batteries

Guide to correctly inserting batteries into the voice remote.

Voice Remote Button Functions

Explains the functions of each button on the voice remote.

Step 4: Understanding TV Ports

TV Front, Side, and Back Connections

Identifies and describes all external ports for connectivity.

Step 5: Guided Setup Completion

Language and Network Configuration

Steps for selecting language and connecting to a network.

TCL Limited Warranty Information

Warranty Coverage and Service Process

Details what the warranty covers and how to get service.

Model Numbers Covered

Lists the specific model numbers included in this warranty.

Warranty Exclusions and Limitations

Warranty Limitations and State Law

Outlines what the warranty does not cover and legal disclaimers.

Broadcasting and Operating Environment

Technical Specifications and Environmentals

Lists broadcasting standards, channel reception, and operating conditions.

Troubleshooting Common Issues

Wireless Network Connectivity Problems

Solutions for issues connecting to a wireless network.

Cable and Antenna Connection Issues

Advice for connecting cable boxes or antennas via coax.

Overview

This document describes the TCL Q570F series Fire TV, a television designed for home entertainment with integrated smart TV capabilities.

Function Description:

The TCL Q570F is a smart television that integrates the Fire TV platform, offering a user-friendly interface for streaming content, accessing apps, and utilizing voice control via Alexa. It functions as a primary display for various media sources, including cable/antenna, external devices (Blu-ray players, gaming consoles), and internet streaming services. The TV is designed to provide a comprehensive entertainment experience, with features like extended manufacturer coverage and optional protection plans to safeguard the purchase.

Important Technical Specifications:

  • Model Series: Q570F (specifically 43Q570F, 75Q570F).
  • Input Signal Compatibility:
    • Antenna/Cable: 480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats).
    • Composite Video: 480i.
    • HDMI: 480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 2160p/24/30/60Hz.
  • Broadcasting System: US System NTSC-M, ATSC standard (8VSB), QAM.
  • Receiving Channels: VHF2-13, UHF14-69, CATV (channels 14-36 (A)-(W), 37-59 (AA)-(WW), 60-85 (AAA)-(ZZZ), 86-94 (86)-(94)95-99 (A-5)-(A-1), 100-135 (100)-(135), 01 (4A)).
  • Tuner Type: Frequency synthesized.
  • Operating Temperature: 5°C to 35°C (41°F to 95°F).
  • Operating Humidity: 20% to 80%, non-condensing.
  • Storage Temperature: -15°C to 45°C (5°F to 113°F).
  • Storage Humidity: 10% to 90%, non-condensing.
  • Connectivity Ports:
    • USB Port (USB 2.0): For accessing photos, music, and movies from a USB device.
    • Ethernet Port: For connecting to a home internet router or switch via cable.
    • HDMI Ports: Multiple HDMI ports for high-quality audio/video connections (cable box, Blu-ray player, gaming console, etc.).
    • HDMI (e)ARC Port: Specifically for connecting HDMI (audio return channel) capable audio devices like soundbars or AV receivers.
    • Antenna/Cable In: For connecting an outdoor VHF/UHF antenna or Cable TV feed.
    • AV In Adapter: For connecting older devices that use analog audio/video outputs (requires a compatible adapter, not included).
    • Headphone Out: For connecting headphones or other external speakers.
    • Optical (Digital Audio Out): For connecting an optical cable to an external digital audio system.
  • Power: Connects to power source with included power cable.
  • Remote Control: Voice Remote with Alexa, powered by 2 x AAA batteries. Includes dedicated buttons for power, microphone, voice, select, direction, home, back/return, options, pause/play, rewind, fast forward, guide, volume, channel, settings, mute, and recents, as well as featured channel shortcuts.
  • Mounting: Supports VESA wall mounts. Specific VESA dimensions and screw requirements vary by model size:
    • 43": VESA 200x200 (2 M6x18mm top, 2 M6x12mm bottom screws).
    • 50": VESA 200x200 (4 M6x12mm screws).
    • 55": VESA 200x300 (4 M6x12mm screws).
    • 65": VESA 300x300 (4 M6x12mm screws).
    • 75": VESA 300x300 (4 M6x25mm screws).

Usage Features:

  • Easy Setup: Guided setup process to connect to a wireless network and personalize the Home screen.
  • Voice Control with Alexa: The Voice Remote allows users to speak into the microphone for voice search and other Alexa functions.
  • Intuitive Navigation: On-screen menus and remote control are designed for easy navigation of content and settings.
  • Streaming Capabilities: Access to various streaming apps (some may require paid subscriptions and availability is subject to change by country).
  • External Device Connectivity: Multiple ports (HDMI, USB, Ethernet, AV In) allow connection of a wide range of external devices.
  • Stand or Wall Mount Options: Can be placed on a stand (included) or mounted on a wall (hardware not included).
  • Cable Management: Includes cable clips for organizing cables at the back of the TV.
  • Power Management: The power button on the TV and remote puts the TV into a low-power standby mode; full power off requires disconnecting the power cord.
  • Home Theater Integration: Compatible with TCL Sound Bars for an enhanced audio experience, offering immersive 5.1 surround sound with Dolby Audio.

Maintenance Features:

  • Cleaning: Clean the apparatus only with a dry cloth.
  • Ventilation: Maintain at least 2 inches of ventilation space between the rear cover and the wall, and 1 inch from other surfaces. Do not block ventilation openings.
  • Power Cord Care: Protect the power cord from being walked on or pinched. Tie up the power cordset when not in use and ensure it is not damaged.
  • Battery Replacement: Use alkaline-type batteries for the remote. Replace depleted batteries with two new ones of the same brand and manufacturer. Do not mix battery types or use damaged batteries. Dispose of used batteries according to local guidelines.
  • Troubleshooting Support: TCL provides online support (support.tcl.com/us) and a customer service hotline (1-800-988-6041) for assistance with setup, connectivity, and other issues.
  • Product Registration: Users are encouraged to register their product via text (71403) or online (register.tcl.com) to receive a special price on TCL Protection Plans and protect their purchase.
  • TCL Protection Plans: Offer extended manufacturer coverage (up to 4 years), priority service (3-5 days turnaround), product replacement (1-time if unfixable), genuine TCL parts & service, no deductible, pixel repair and burn-in coverage, accidental damage protection (after 30 days), complimentary remove & reinstall (for 65" and larger TVs), and remote replacement (one time only).
  • Warranty: Limited consumer product warranty covers defects in materials or workmanship for new TCL LCD/LED Television Products. For non-commercial use, it covers parts and labor for three (3) years from the date of purchase. For commercial use, it covers parts and labor for six (6) months from the date of purchase. Warranty service requires prior approval from TCL and may involve troubleshooting over the phone/chat/email, or sending the product to an Authorized TCL Service Center. Proof of purchase is required.
  • Packaging Recycling: The product box includes How2Recycle® labels with instructions for recycling packaging materials.

TCL Q570F Specifications

General IconGeneral
BrandTCL
ModelQ570F
CategoryLED TV
LanguageEnglish

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