Why is the picture too small on my TCL TV?
If the picture on your TCL TV appears too small with black bars on the sides, press the asterisk (*) button while playing your movie or video. Then, navigate to the Picture Size settings and select your preferred picture size.
What to do if having problems connecting cable/satellite box or antenna to TCL TV?
If you're experiencing issues connecting your cable/satellite box or antenna to your TCL TV using a coax cable, consider using an HDMI connection for optimal performance. Ensure all cable connections to both the TV and your device are securely fastened. Also, make sure you have selected the correct input for your cable/satellite box or antenna on the TV. Finally, initiate a full channel scan by selecting 'start finding channels' and following the on-screen prompts.
General| Refresh Rate | 60Hz |
|---|---|
| HDMI Ports | 3 |
| Series | S-Series |
| Smart TV | Yes |
| USB Ports | 1 |
| HDR | HDR10 |
| Screen Size | 43", 50", 55", 65", 75" |
| Resolution | 4K UHD |
Guides on registering your TCL TV via text message or online portal.
Information on the benefits and coverage options available with TCL Protection Plans.
Information on how to contact TCL support for any questions or assistance needed.
Details on product identification, model/serial numbers, and signal compatibility.
Critical safety notices regarding electric shock, heat, ventilation, and proper handling.
Essential safety instructions for operating and maintaining the TV safely.
Information and diagrams for proper electrical grounding of the TV and antenna system.
Statements regarding FCC compliance and interference guidelines for digital devices.
Cautions and guidelines for battery usage, safety, and proper disposal methods.
Guidance on recycling old TVs, sound bars, and packaging materials.
Lists all the items included in the TV package, such as the TV, accessories, and cables.
Lists the necessary tools and connections required for setting up your new TV.
Instructions on carefully removing the TV from its packaging to prevent damage.
Step-by-step guide for attaching the TV stand using the provided screws.
Steps and considerations before mounting the TV on a wall, including screw types.
Details VESA mount hole measurements and screw size recommendations for different models.
Instructions for connecting the power cable and inserting batteries into the TV remote.
Guidance on connecting external devices, referencing port labels on the TV.
Explanation of the TV remote's buttons and their functions for navigation and control.
Identifies the status light, IR receiver, and power port on the TV.
Details the various input/output ports on the side of the TV for connectivity.
Guides users through setting up the TV using the Google Home app or manual setup.
Outlines requirements for smart features, including Google and TCL accounts.
Details what the limited consumer product warranty covers for TCL LCD/LED TVs.
Provides instructions on how to get service and contact TCL Customer Support.
Lists exclusions from the TCL North America Limited Warranty.
Explains warranty limitations, governing laws, and how state law may apply.
Details the broadcasting system and the range of receiving channels supported by the TV.
Specifies the optimal operating and storage temperature and humidity ranges.
Solutions for issues related to connecting the TV to a wireless network.
Tips for resolving problems when connecting cable boxes or antennas via coax.
Information on remote codes, parental controls, TTS, and voice control.
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