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Troubleshooting ..................
Before contacting the service center, here are some
instructions to help you troubleshoot your device:
• For optimal operation, fully charge the battery.
• To improve the tablet’s performance, remove
unnecessary files or apps on your tablet.
• Update your tablet's software via the Updates
application. Or you can touch Settings > System
updates. to update software.
• Reset your tablet via Erase all data (factory reset).
Touch Settings > System > Advanced > Reset options
> Erase all data (factory reset). Another method is to
hold down the Power key and the Volume up key
at the same time when your tablet is powered off.
All of your tablet data will be erased permanently. It
is strongly advised to fully back up your tablet data
before resetting.
My tablet can't be switched on or is frozen
• When the tablet can't be switched on, charge for
at least 20 minutes to ensure the minimum battery
power needed. Then switch it on again.
• Menu > Settings > System > Reset and choose
which type of reset you prefer.
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