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• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it
supports MTP mode. If you are using a Mac, make
sure to install Android File Transfer from www.
android.com/filetransfer/.
I can't download new files
• Make sure that there is sufficient device storage
space for your download.
• Select the microSD card as the location to store
downloaded files.
• Check your subscription status with your operator.
The device can't be detected by others via
Bluetooth
• Make sure that Bluetooth is turned on and your
device is visible to other users.
• Make sure that the two devices are within Bluetooth’s
detection range.
The battery drains too fast
• Make sure that you follow the complete charge time
(minimum 240 minutes).
• After a partial charge, the battery level indicator
may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication.
• Adjust the brightness of screen as appropriate.
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