TECH Moon - 12 Troubleshooting; The TECH Moon Not Enciende; The TECH Moon Automatically Turns off; PIN; PUK Code Lock

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12. Troubleshooting
If you encounter usability issues, see below troubleshooting guide. If the
appropriate solution is not available in this manual, contact centers authenrized
maintenance.
12.1 The TECH Moon not enciende
Possible Cause Solution
There has to press the power
key long enough
Press and hold the key more than 2
seconds.
The battery power is exhausted Upload Battery
Improper installation of the
battery
Install battery correctly
Incorrect password Please enter the correct security
password
12.2 The TECH Moon automatically turns off
Possible Cause Solution
Enable auto-off Please cancel if necessary.
The battery power is
exhausted
Carge battery
Loose battery Install the battery properly in accormoon with
the user manual.
Incorrect password Please enter the correct security password
12.3 PIN / PUK code lock
Possible Cause Solution
Enter bad
PIN Code (Personal
Identification code at
the code) and PUK
(Personal Unblocking
Key)
Enter the correct password
Caution:
1. If you enter the wrong PIN code three times, many functions for the SIM card
and TECH Moon is blocked. For more details, see10.5 Security"On page 65 .
2. If you do not know the correct PIN code and PUK code, contact your network
operator or service provider network.
12.4 Poor call quality
Possible Cause Solution