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TECH Yealink T29G - Call Management Features; Muting a Call; Call Hold;Resume; Transferring a Call

TECH Yealink T29G
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Yealink T29G User Guide
Tech Electronics Help Desk Support: (314) 951-7711 pg. 3
Muting a Call
To mute a call:
1. Press during an active call.
2. The LCD screen indicates that the call is now muted.
To unmute a call:
1. Press again to un-mute the call.
Call Hold/Resume
To put a call on hold:
1. Press or the Hold soft key during a call.
2. The LCD screen indicates that a call is on hold. The phone will beep
Softly every 30 seconds to remind you.
To resume a held call:
1. Press or the Resume soft key.
Transferring a Call
There are two ways to transfer a call: blind transfer and attended transfer.
Blind Transfer:
1. Press or the Transfer soft key during a call.
2. Enter the number you want to transfer the call to.
3. Press to complete the transfer.
Attended Transfer: (announced transfer)
1. Press or the Transfer soft key during a call.
2. Enter the number you want to transfer the call to or select an entry from the directory.
3. Press to dial out.
4. After the party answers the call, press or the Transfer soft key to complete the transfer.
NOTE: You can cancel a transfer before the call is connected by press the Cancel soft key.
Forwarding a Call
There are three types of forward options.
a. Always Forward: Incoming calls are all forwarded unconditionally.
b. Busy Forward: Incoming calls are immediately forwarded when the phone is busy.
c. No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
To enable call forward on the phone:
1. Press Menu>Features>Call Forward
2. Press or to select the desired forwarding type, and then press the Enter soft key.
3. Depending on your selection:
4. If you select Always Forward:
i. Press or , or the Switch soft key to select Enabled from the always Forward field.
ii. Enter the destination number you want to forward all incoming calls to in the Forward field.
d. If you select Busy Forward:
i. Press or , or the Switch soft key to select Enabled from the Busy Forward field.