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General Information
FREQUENTLY ASKED QUESTIONS
DVD (For TV models
with DVD only)
I have inserted a disc but it is
not playing.
1) Ensure you have inserted the disc facing the correct way.
2) Ensure the disc is clean and is not scratched.
3) Some copied discs will not play.
4) Check the DVD is a region 2 disc – to change the region of the DVD player, refer to
www.umc-uk.co.uk, select ‘Changing DVD Region’ in the ‘Product Support’ section
DVD (For TV models
with DVD only)
I have pressed the eject button
but the disc is not coming out.
To eject the disc hold the stop/eject button for 4 seconds.
USB Record I cannot change the channel,
access the menu or use the red
button.
During time shift (pause live TV) you cannot change the channel, access the menu or use
the red button.
USB Record When using the USB to record
the picture ‘breaks up’ or
experience loss of sound.
Check the USB memory stick meets the minimum read speed requirements. Standard
de nition channels require a read speed of 20 MB/s (Mega Byte per second) and a
write Speed of 6 MB/s (Mega Byte per second) HD channels require the read speed of 80
MB/s (Mega Byte per second) and a write speed of 40 MB/s (Mega Byte per second). USB 3.0
sticks should be used where possible.
Freeview HD I cannot access all Freeview
channels.
Some data channels for Freeview can only be obtained when the TV’s ethernet port is
connected to your router.
Freeview HD I cannot nd the Freeview HD
channels.
Freeview HD channels found during tuning will be placed in channel positions above 100.
For example, 101 (BBC1 HD), 102 (BBC2 HD) etc.
User Guide - 32-40 inch O models - TEC-MAN-0101.indd Sec1:35User Guide - 32-40 inch O models - TEC-MAN-0101.indd Sec1:35 23/11/2016 16:17:4023/11/2016 16:17:40
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