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Problem Possible cause Solution
The Air Fryer does
not work.
The appliance is not
connected to an
outlet.
Connect the mains plug to a wall
socket.
You have not set the
timer.
To turn on the appliance, turn the timer
knob to the preparation time required.
The bowl is not put
well in the Air Fryer.
Make sure the bowl is put inside the
Air Fryer completely.
The foods fried with
the Air Fryer are not
well cooked.
There is too much
food in the basket.
Put small portions of ingredients in the
basket. Small portions will fry uniformly.
The set temperature
is low.
Turn the temperature control knob to
the required temperature setting (see
"Cooking Guide" section in the "Using
the appliance" chapter).
The ingredients are
not fried evenly in
the Air Fryer.
Certain types of
ingredients need to
be shaken halfway
through preparation.
Ingredients that are left on top of each
other or set across each other (e.g.
french fries) need to be shaken halfway
through the preparation time. See the
"Cooking Guide" section in the "Using
the appliance" chapter.
Fried snacks are not
crispy when they
leave the Air Fryer.
Foods were meant for
a traditional fryer.
Cook snacks in the oven or apply a little
oil to the snacks to get a crispy result.
I can't slide the
basket correctly into
the appliance.
There are too many
ingredients in the
basket.
Do not fill the basket above the
maximum level indicated.
White smoke is
emitted from the
basket.
You are cooking fatty
ingredients.
When you fry fatty foods in the Air
Fryer, a large amount of oil will seep
into the basket. The oil produces white
smoke and the basket can become
hotter than normal. This does not
affect the appliance or the final result.
The basket still has
grease residue from
previous uses.
White smoke is caused by hot fat inside
the basket. Be sure to properly clean
the basket before each use.
Problem Possible cause Solution
French fries do not
fry evenly in the Air
Fryer.
The right type of
potato was not used.
Use fresh potatoes and make sure they
remain firm during cooking.
The sliced potatoes
were not properly
rinsed before frying.
Rinse the sliced potatoes to remove
excess starch.
French fries are not
crispy when they
leave the Air Fryer.
The crispness of
French fries depends
on the amount of
oil and water in the
potatoes.
Be sure to dry the sliced potatoes
properly before adding the oil.
Cut the potatoes into a smaller size to
get a more crispy result.
Add some oil to get a more crispy result.
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