TEFAL Simply Cook - TECHNICAL TROUBLESHOOTING GUIDE

3534
EN
Malfunction
description
Causes Solutions
Rice
undercooked or
overcooked.
Insufficiently simmered.
Send to the authorized
service center for repair.
Automatic keep
warm function
fails
(appliance stays on
cooking programe
or does not heat on
keep warm)
.
The keep warm function
has been cancelled by
user during the setting.
The function may only
operate after Porridge,
Soup, Stew, Rice/
cereals menus.
E0
The sensor on the top
open circuit or short
circuit.
E1
The sensor on the
bottom open or short
circuit.
Stop the appliance and
restart the program. If the
problem repeats, please
send to the authorized
service center for repair.
Remark: If inner bowl is deformed, do not use it anymore and get a
replacement from the authorized service center for repair.
TECHNICAL TROUBLESHOOTING GUIDE
Malfunction
description
Causes Solutions
Control panel
lights off and
no heating.
Appliance not
plugged in.
Check the appliance is
plugged in the socket, and
is switched on.
Control panel
lights off and
heating.
Problem of the
connection of the
indicator light or
indicator light is
damaged.
Send to authorized service
center for repair.
Steam leakage
during use.
Lid is badly closed.
Open and close the lid
again.
Inner lid not positioned
or assembled properly.
Ensure the inner lid is well
positioned – fig.7-8
The sealing gasket is
damaged.
Send to authorized service
center for repair.
Rice
undercooked or
overcooked.
Too much or not
enough water compared
to rice quantity.
Refer to rice cooking table
for water quantity.
Always add rice to the
cooking bowl first, then
add water to the water
level mark on the inside of
the bowl.