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25 | Guarantee conditions
Teknatool grants an additional manufacturer's warranty on this product from the date of purchase: 5 years on
mechanical parts (excluding labour hours after 2 years) and 2 years on electrical parts.
If defects in material or workmanship occur during the intended use of the product, please contact your dealer.
After submission of a copy of the invoice, the defect in question will be verified in coordination with our service
department and, as required, it will be repaired or the product will be replaced. The organisation of a possible
transport (after consultation with our service department) lies within the responsibility of the customer. The
packaging must be safe for transport.
If it is determined that the complaint lies outside the granted terms of extended warranty (e.g. in the case of defects
arising from normal wear, improper use, power overload, overvoltage, unauthorized modifications of the machine,
use of force, failure to observe the safety precautions or own attempts of repair), the customer has to pay the full
costs for transport and repair.
Only the above-mentioned warranty conditions are valid; any ancillary agreements and arrangements apply
exclusively in written form and signed (documented) by the manufacturer/importer. No claims shall arise from
undocumented verbal agreements. The present terms of extended warranty are valid in German-speaking
countries; elsewhere different terms may apply. In this case, please contact your local dealer.
Please note that your statutory rights are not restricted by the above guarantee.
Prior warranty registration is not required but advised via: https://www.teknatool.com/register-your-nova-warranty/.
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