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Need help?Do you have a question about the TELUS ADC-V723 and is the answer not in the manual?
Watch the installation video, check package contents, and gather necessary tools.
Plug in the camera indoors, troubleshoot LED status, and download the TELUS SmartHome app.
Select your device model and connect to your Wi-Fi network through the app.
Connect your smartphone to the camera's temporary Wi-Fi network for initial setup.
Verify sufficient Wi-Fi speed (min 2.5 Mbps upload) and coverage at the chosen outdoor location.
Locate a suitable power outlet near the installation site and plan the cable path.
Mark screw holes, prepare for masonry if needed, and attach the mounting bracket securely.
Mount the outdoor camera onto the bracket and secure the cable routing.
Calibrate the camera and configure smart video alerts for motion detection.
Watch the installation video, check package contents, and gather necessary tools.
Plug in the camera indoors, troubleshoot LED status, and download the TELUS SmartHome app.
Select your device model and connect to your Wi-Fi network through the app.
Connect your smartphone to the camera's temporary Wi-Fi network for initial setup.
Verify sufficient Wi-Fi speed (min 2.5 Mbps upload) and coverage at the chosen outdoor location.
Locate a suitable power outlet near the installation site and plan the cable path.
Mark screw holes, prepare for masonry if needed, and attach the mounting bracket securely.
Mount the outdoor camera onto the bracket and secure the cable routing.
Calibrate the camera and configure smart video alerts for motion detection.
This document provides a comprehensive installation guide for the TELUS Outdoor Wi-Fi Security Camera, model ADC-V723. It outlines the steps from initial setup to final calibration and customization of smart video alerts, ensuring users can effectively install and utilize their new security device.
The primary function of this device is to provide outdoor security surveillance, leveraging Wi-Fi connectivity to integrate with the TELUS SmartHome system. It captures video footage, allowing users to monitor their property remotely via a smartphone or tablet. The camera is designed to enhance home security by detecting activity, recording events, and sending notifications based on user-defined rules.
The installation process begins with an indoor setup to ensure a smooth initial connection. Users are instructed to plug in the camera indoors and wait for the LED to flash white, indicating it's ready for pairing. If the LED doesn't flash, a reset button on the bottom of the device can be pressed and held for 6 seconds.
Once the camera is powered on, users need to download the TELUS SmartHome app and log in with their My TELUS credentials. The app serves as the central hub for managing the camera and accessing its features.
Adding the camera to the user's account involves navigating through the app's "Add Device" section, specifically selecting "Video Camera" and then the ADC-V723 model. The app will then guide the user to connect to the camera's temporary Wi-Fi network, which is created for setup purposes. This temporary network facilitates the initial communication between the camera and the smartphone.
A crucial step before outdoor installation is selecting an appropriate location. The guide emphasizes checking the Wi-Fi speed at the chosen outdoor location using a speed test (telus.com/speedtest). A minimum upload speed of 2.5 Mbps is required for optimal camera operation. If adequate Wi-Fi coverage isn't available, users are advised to contact TELUS for assistance.
Once a suitable location with sufficient Wi-Fi is identified, users must find an outlet nearby. The guide differentiates between indoor and outdoor outlets, stressing the importance of using an enclosure for outdoor outlets and avoiding timer or switch-controlled outlets.
Planning the cable route to the outlet is also detailed, offering various options such as routing through a corner opening of a door, garage, or window, running along siding, or drilling a hole through a wall. If drilling through a wall, users are advised to use caulk to seal around the drilled hole to prevent water ingress. If the power cable is not long enough, purchasing a DC Extension Cable is suggested.
Determining the camera's position and angle is critical for effective surveillance. The recommended mounting height is between 2.5 and 4.5 meters (8-15 feet). Users are encouraged to return to the TELUS SmartHome app and view the live feed to adjust the camera to the desired position, ensuring a clear view. The guide also provides visual examples of good and bad camera angles, emphasizing the importance of a horizon-level view and an angle between 30° and 60° for optimal performance. If a clear view cannot be achieved, users should consider an alternative mounting location.
Mounting the camera involves marking screw holes using the mounting bracket and a pencil. The guide then branches into two installation paths based on the siding type: wood, vinyl, or aluminum (Go to Step 12), or stucco, brick, or stone (Go to Step 11).
For masonry installation (stucco, brick, stone), users will need wall anchors, a masonry drill bit, a drill, and optionally a hammer. The process involves drilling pilot holes, inserting wall anchors, and then attaching the mounting bracket.
For other siding types (wood, vinyl, aluminum), users will need a screwdriver, the mounting bracket, and wall screws. The mounting bracket is directly screwed into the surface.
After the mounting bracket is secured, the outdoor camera is attached to it using a screwdriver.
Securing the cable route is the next step, using staples, cable tracks, or cable fasteners (not supplied in the kit) to neatly run the power cable to the outlet, preventing damage and maintaining aesthetics.
A critical usage feature is camera calibration. This step is essential for the camera to function properly. The TELUS SmartHome app guides users through a calibration process, which typically involves taking multiple photos (e.g., 5 photos) to establish the camera's field of view and reference points. Upon successful calibration, users gain access to rules that can trigger recordings and notifications based on specific criteria. If the camera is moved in the future, recalibration is necessary via the app's settings.
Finally, users can customize smart video alerts. The app allows for the creation of "Video Object Detection Rules," which include "Ground Zone" and "Tripwire" options. A Ground Zone defines an area of interest where, if an object enters and remains, a notification is sent, and a clip is recorded. A Tripwire creates an invisible line, triggering notifications and recordings when an object crosses it. These customizable rules allow users to tailor their security monitoring to specific needs and areas of concern.
The document includes an "LED Reference Guide" which is a valuable maintenance feature. It helps users quickly diagnose the camera's status based on the color and flashing pattern of its LED light:
This guide allows users to understand if the camera is properly connected, undergoing a process, or experiencing an issue, facilitating basic troubleshooting.
The "Troubleshooting (Factory Reset)" section provides guidance for resolving connection issues. If the camera has trouble connecting to a TELUS account, users are advised to first power cycle the camera (unplug and replug). If issues persist, a factory reset is recommended. This involves pressing and holding the button on the bottom of the device for 15 seconds until the light starts flashing red, then flashing white. An important note is included: if the camera was previously installed to a TELUS account, it must be deleted from that account before it can be installed again, preventing conflicts.
The document also provides "Additional Support" information, including a customer support phone number (1-855-255-8828) available 24/7, and a QR code/website link (telus.com/OutdoorCamera) for further installation instructions, videos, and troubleshooting. These resources are crucial for users who encounter problems beyond basic troubleshooting steps or require more detailed visual guidance.
In summary, the TELUS Outdoor Wi-Fi Security Camera is a robust surveillance solution designed for ease of installation and comprehensive remote monitoring. Its features, from guided setup to customizable alerts and clear troubleshooting steps, aim to provide users with a reliable and user-friendly security experience.
General| Resolution | 1920 x 1080 |
|---|---|
| Field of View | 117° |
| Audio | Two-way audio |
| Connectivity | Wi-Fi |
| Ingress Protection | IP66 |
| Motion Detection | Yes |
| Storage | Cloud storage |
| Weather Resistance | Yes |
| Image Sensor | CMOS |
| Operating Temperature | -10°C to 50°C |
