Getting Started with Your TELUS SmartHome Security
1 . V E R I F Y I N G Y O U R E M A I L
Once you receive your Welcome Letter, you will be prompted you to use the Set -
Up Wizard. This will ask you to confirm your email
Your password will be setup at this time and you will use this to login at Web
Portal: telus.com/smarthomelogin
2 . C R E A T E S M S / P U S H C O N T A C T S
Allowing real–time alerts to your mobile devices via SMS or push notifications
For SMS notifications: Add your mobile number on the Web Portal > Users >
> +ADD Mobile Number > Save
For Push notifications: you must use your TELUS SmartHome App on a mobile
device: Menu > Notifications > Toggle on Push Notifications > Toggle on Push
3 . S E T U P R U L E S F O R A U T O M A T I O N
D E V I C E S
Enable smart schedules, event-triggered rules or scheduled automation so that
you are getting the most out of your Smart Home system
Examples of automation devices: cameras, smart thermostats, smart door
locks, smart garage openers, smart light bulbs and smart plugs
Configure rules on Web Portal > Automation > + Add New Rule
1 . D O W N L O A D T H E F R E E T E L U S
S M A R T H O M E A P P
To login, you will need to open your Welcome Letter. This will
prompt you to create a login
2 . A R M I N G R E M I N D E R B Y A S E T T I M E
By default you will receive a daily email by a set time if you have
not armed your system
To adjust this: Menu > Notifications > Arming Reminder > Enter
New Time > Save
Another way to receive your reminder is through Push Notifica-
tions
To enable this: Menu > Notifications > Toggle On Push
Notifications > Arming Reminder > Recipients >
Remove Your Email > +Add Recipients > Select Push device >
Close > Save
3 . A R M I N G R E M I N D E R B Y Y O U R
P H O N E ’ S L O C A T I O N
To receive an arming reminder when you are more than 3KM away
from your home
To enable: Menu > Geo-Services > Toggle to ON. Menu >
Notifications > Arming Reminder > Select When People Cross a
Geo-Fence > Select Your Device > Save
M o b i l e D e v i c e S e t u p G u i d e W e b S e t u p G u i d e
T E L U S S m a r t H o m e S e c u r i t y f e a t u r e s :
Manage your system remotely (e.g. arm and disarm your system)
View up-to-date information on your home, such as what doors or windows are open
Manage your notifications
View & control video & automated devices
*Note: Before you begin, please wait for your technician to generate your Welcome Letter, which will be sent as an email duri ng your install.
Rev 1.0
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