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TELUS SmartHome - User Manual

TELUS SmartHome
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TELUS
SmartHome
Security
Owner’s Guide
Version 2
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Summary

Quick Start Guide

Mobile Device Setup Guide

Guides users through setting up the TELUS SmartHome app on their mobile devices.

Web Setup Guide

How to use your alarm panel

Arming

Explains how to arm the security system using the alarm panel.

Additional Arming Options

Details on bypass, exit sounds, and entry delay settings for arming.

Disarming the Alarm Panel

Disarming Manually

Steps to disarm the system directly from the control panel.

Disarming Remotely

How to disarm the system using the mobile app.

Arming Remotely

How to arm the system using the mobile app.

48-Hour Setup Checklist

Download TELUS SmartHome App

Emphasizes the app for system control and lists download sources.

Emergency Contact Information

Provide Emergency Contact Info

Requirement to provide three emergency contacts for alarm verification.

Manage Emergency Contacts

Steps to add, edit, and save emergency contact details for alarm verification.

Camera and Notification Setup

Alarm Process Overview

Arming and Disarming System

Explains how to arm/disarm the system via the mobile app or web portal.

Panel Arming and Modes

Arming and Disarming from Panel

Details the process of arming/disarming directly from the alarm panel.

Stay Mode

Explains Stay Mode, which arms only the system perimeter.

Away Mode

Explains Away Mode, which arms all sensors.

When an Alarm Occurs

Alarm Verification Process

Outlines how the CMS contacts users and contacts to verify alarms.

Guard Response

Explains the role of guard response in verifying burglar alarms.

Alarm Verification Outcomes

Emergency Services Dispatch

Details when emergency services are dispatched based on alarm verification.

Using Your Security System

Users and Access Codes

Explains how to grant access to approved users with unique codes.

Video Clips and Cameras

Personalized Notifications

Rules for Automation

Location-Based Rules

TELUS SmartHome Specifications

General IconGeneral
CategorySecurity System
ManufacturerTELUS
CompatibilitySmart Home Devices
Monitoring24/7 Professional Monitoring
Mobile AppYes
Voice ControlCompatible with Amazon Alexa and Google Assistant
InstallationProfessional Installation
ConnectivityWi-Fi and cellular backup
FeaturesSmart Lock Integration
ContractYes (Various Contract Lengths Available)

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