TELUS SmartHome - Emergency Contact Information; Provide Emergency Contact Info; Manage Emergency Contacts

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TELUS SmartHome Security
Provide emergency contact information
As part of your account setup, you are required to provide three emergency
contacts who can be reached in order to verify an alarm. Your emergency contacts
should ideally live at or know the location of your premises, have access to the
building, and be able to act on your behalf in case emergency service providers
need to further investigate. Make sure you keep these details up-to-date to ensure
the right people are contacted.
If you haven’t already provided the following information to TELUS during the
purchase or installation process, or if you would like to update your information,
please login to the TELUS SmartHome app or web portal.
Manage your emergency contact information
1. From the menu, click Monitoring Settings
2. Click Emergency Contacts
3. Click Add Contact
4. Enter the emergency contact’s details
5. Click Save
Contact 1 (You)
Name
Phone Number
Verbal Password
Contact 2
Name
Phone Number
Verbal Password
Contact 3
Name
Phone Number
Verbal Password
Alarm Permit
TIP: Ensure your emergency contacts remember their password as it will
be required to verify in-progress burglar and panic alarms.