Owner’s Guide
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7
Welcome
Welcome to smarter security
Thanks for choosing a TELUS SmartHome Security system. In this guide, you’ll find
important information about your account, as well as some tips on how to set up and
get the most out of your system.
Please take time to read through this guide, as there are several crucial steps that
you need to take in order to optimize your system and ensure everything is
working properly. The checklist on pages 10 to 13 is designed to help you get
up and running quickly. Ensure that everyone in your household understands the
information. We’ll be in touch shortly via email with more handy tips and guides.
We’re happy to have you on board and look forward to keeping your home smart,
safe and secure.
Contact us
Contact our dedicated teams at 1-855-255-8828.
For Customer Care:
Monday–Friday: 7:30am–9:00pm
Weekends: 8:00am–8:00pm
For Installation support:
24/7 or visit telus.com/smarthomeguides
For Technical support:
24/7 or visit telus.com/support
In an emergency, please dial 9-1-1.
Visit telus.com/homesecurity for more information.
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