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Ensure that the wireless function is enabled. If not, enabled it and save the setting.
Search for the Wi-Fi signal again on your phone.
Ensure that the Hide function is disabled. If not, disable it and save the setting.
Search for the Wi-Fi signal again on your phone.
Q4: Why cannot I find the Wi-Fi signal of the router?
A4: Connect your computer to port WAN/LAN or LAN of the router to log in to the web
UI. Navigate to Wi-Fi Settings > Wi-Fi Name & Password:
Q5: How to change my Wi-Fi name and password?
A5: Log in to the web UI of the router on your wired or wireless device, navigate to
Wi-Fi Settings > Wi-Fi Name & Password and customize your Wi-Fi name and
password.
Q6: I cannot access the internet with a SIM card under the wireless router mode?
A6: The 3G/4G router mode and the wireless router mode are two different operating
modes. You can only use the SIM card to access the internet under the 3G/4G
router mode.
Q3: I cannot access the web UI of the router by visiting tendawifi.com. What
should I do?
Ensure that your wireless device has connected to the Wi-Fi network of the
router.
Disable the cellular network of your wireless device.
Clear the cache of your web browser or change another web browser and try
again.
Ensure that the computer has connected to the router properly.
Ensure that the IP address of your computer is 192.168.0.X (X ranges from 2 to
254). If not, unplug and replug one end of the Ethernet cable between the router
and the computer, and try again.
Clear the cache of your web browser or change another web browser and try
again.
A3: Try the following solutions.
If you log in with a wireless device:
If you log in with a wired device:
If the problem persists, reset the router (hold down the RST/WPS button for about
8 seconds) and configure it again.
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