What to do if the output will not increase above zero on TensCare Medical Equipment?
If the output of your TensCare Medical Equipment won't increase above zero, it might be due to the open circuit cut-out operating. Make sure the device is correctly attached to your body. Also, the lead might not be connected properly or could be faulty. Try using the second lead, and if needed, purchase a replacement.
Why no sensation with TensCare Medical Equipment?
If you're not feeling any sensation with your TensCare Medical Equipment, ensure that both electrode pads per lead wire are applied to create a complete circuit. Also, the strength might be too low; try increasing it. Most users typically feel something at a setting below 20.
Why low battery display on TensCare Medical Equipment?
If your TensCare Medical Equipment displays a low battery warning, the batteries are likely low. Replace them to resolve this issue.
General| Type | TENS Unit |
|---|---|
| Model | TouchTENS XL-Y1 |
| Brand | TensCare |
| Intended Use | Pain Relief |
| Display | LCD |
| Channels | 2 |
| Modes | Multiple |
| Power Source | Battery |
| Warranty | 2 years |
| Battery Type | Rechargeable Lithium |
| Programs | Pre-set |
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