termovana ANNA - Page 112

22
02/2021 - EN
PROBLEM CAUSE SOLUTION
The control
display
won't turn on
The stove is without
power
Check that the plug is connected to the
mains.
USER
The safety fuses in the

Replace the safety fuses in the electrical
socket (3.15A-250V).
TECHNICIAN
Faulty control display Replace the control display.
TECHNICIAN
 Replacetheatcable.
TECHNICIAN
Faulty circuit board Replace the circuit board
TECHNICIAN
Pellets are
not reaching
the combustion
chamber

Fill the tank.
USER
Fire door open or pellet door
open
Closetheredoorandpelletdoorandcheck
that there are no pellet granules along the
gasket.
USER
Clogged stove Cleantheuegaschamber.
USER

object (such as nails)
Clean auger.
TECHNICIAN
 Replace the gearmotor.
TECHNICIAN

“ACTIVE ALARMS” on the
display
Service the stove.
TECHNICIAN

󰀨
the stove
stops

Fill the tank.
USER

object (such as nails)
Clean auger.
TECHNICIAN
Expired pellets
Try other types of pellets.
USER
Pellet load value too low
“PHASE 1”
Adjust the pellet load.
USER
TECHNICIAN

“ACTIVE ALARMS” on the
display
Service the stove.
TECHNICIAN