ENGLISH
ENGLISH
23
02/2021 - EN
PROBLEM CAUSE SOLUTION
orange,
the pellets
don't burn
properly
and the glass
turns
combustion air
Check the following items: any obstructions
to the combustion air inlet from the back or
under the stove; blocked holes in the burn
pot grille and/or too much ash in the burn
pot housing, Have the extractor blades and
impeller cleaned.
TECHNICIAN
Theueispartiallyortotallyblocked.Call
aueexpert,whowillexaminethestove
exhaust all the way up to the chimney stack.
Have it immediately cleaned.
TECHNICIAN
Clogged stove Clean the inside of the stove. USER
The pellets can also burn thanks to the vacu-
umintheue,withouttheaidoftheextrac-
tor.Havetheuegasextractorimmediately
replaced. It may be harmful to human health
tooperatethestovewithouttheuegas
extractor.
TECHNICIAN
The exchanger
fan continues to
turn even if the
stove has cooled
-
ture probe
Replacetheuegasprobe.
TECHNICIAN
Faulty
electronic circuit board
Replace the circuit board.
TECHNICIAN
Ash
around
the stove
Replace the gaskets.
TECHNICIAN
Flue gas ducts not sealed
Consultauespecialist,whowillimmedia-
tely seal the connectors with silicone for
high temperatures and/or replace the pipes
themselves with new ones that satisfy current
regulations.Non-hermeticuegasducting
may be harmful to human health.
TECHNICIAN
The stove is at ma-
ximum power but
doesn’t heat
Ambient
temperature reached
The stove runs at minimum.
Raise the desired ambient temperature.
USER
Stove at full power
and the display
shows “Over
temperature
Flue gas outlet limit
temperature reached
The stove runs at minimum.
The problem must be checked by a techni-
cian.
TECHNICIAN
The stove’s
ducting creates
condensate
Checkthattheueisnotclogged. USER
Increase the reduced stove power (pellet
feeding and fan rotation).
USER
Install condensate collection trays.
TECHNICIAN