Troubleshooting
Unable to play some music, photo or movie files
Music files of incompatible formats will not be visible
when you browse to play music, photos or videos.
— Check that the files you have transferred are
compatible with Hudl.
There is a list of compatible formats in the
specifications section.
Unable to use applications that require your location
Location services may not be switched on.
Go to Settings > PERSONAL > Location access.
Enable the location services you require.
Unable to access a micro-SD card memory
The micro-SD card may not be fully inserted.
Switch off the power.
Remove the micro-SD card and re-insert it.
Switch on the power.
Check if the card is accessible.
If the card is still not accessible, it may be faulty.
Check the card by reading it with a computer.
Strange behaviour
— Power off fully, wait 15 seconds and switch on again.
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