thumbnail to view the corresponding video footage from
each camera. Pause, rewind, fast forward, and delete
video footage as needed.
You can retrieve video footage from the USB flash drive
by removing the flash drive from the USB port and using
a personal computer or other device to access the
files.
Navigate to the TeslaCam folder.
The TeslaCam folder contains three sub-folders:
•
Recent Clips - The footage in Recent Clips
continuously loops in 60-minute cycles whenever the
cameras are activated. Therefore, footage is
overwritten every hour unless you save it. When an
event is recorded, one video is recorded for each of
the front, rear
(available on vehicles manufactured
after approximately February 2018), left, and right
cameras.
• Saved Clips - Contains all recordings that you have
manually saved using Dashcam.
•
Sentry Clips - Contains the last 10 minutes of footage
from all Sentry Mode events that have triggered an
Alert or Alarm state. The footage from each event is
labelled with a unique timestamp.
NOTE: As the USB flash drive runs out of available
space, the oldest footage in Sentry Clips is deleted to
make room for new footage. Once deleted, you are
unable to retrieve them. When the flash drive is full,
Sentry Mode and Dashcam can no longer save video
footage. To prevent the
flash drive from getting full,
you must regularly move saved videos to another
device, and delete them from the flash drive.
NOTE: Dashcam recording is paused when the viewer is
open.
NOTE: You are responsible for complying with all local
laws, regulations, and property restrictions regarding
video recordings.
NOTE: The cameras do not record audio.
USB Flash Drive Requirements for
Videos and Recording
In some market regions you can purchase recommended
USB drives on http://www.tesla.com to store video from
your vehicle's cameras.
Minimum USB flash drive requirements:
• A sustained write speed of at least 4 MB/s. A
sustained write speed is dierent from the peak write
speed.
•
USB 2.0 compatible. If using a USB 3.0 flash drive, it
must be able to support USB 2.0.
• 64 GB of storage or more. Use a flash drive with as
much available storage as possible. Video footage
can occupy a large amount of space.
• Properly formatted (described below).
• A dedicated flash drive exclusively for saving Sentry
Mode recordings.
Although not a comprehensive list, Tesla has tested the
following flash drives and confirmed that they meet the
requirements for using Dashcam and Sentry Mode:
• Samsung MUF-64AB/AM FIT Plus – 200MB/s USB 3.1
Flash Drive
•
Samsung MUF-64AB/AM BAR Plus
• SanDisk Ultra Fit USB 3.1 Flash Drive
• SanDisk MobileMate USB 3.0 microSD Card Reader
(also recommended: Samsung PRO Endurance
100MB/s (U1) MicroSDXC Memory Card)
Formatting a USB Flash Drive
To correctly save and retrieve video footage, Model X
requires the USB flash drive to be formatted as exFAT,
FAT 32 (for Windows), MS-DOS FAT (for Mac), ext3, or
ext4. NTFS is currently not supported. In addition, the
USB
flash drive must contain a base-level folder called
“TeslaCam” (without quotation marks).
You can format a USB flash drive from inside Model X or
from a personal computer.
To format a flash drive from inside Model X, simply insert
a USB flash drive into a front USB port, and touch Safety
& Security > Format USB Device. Doing so formats the
drive as exFAT and automatically creates a TeslaCam
folder. The USB flash drive is now ready to record and
save video footage.
CAUTION:
The Format USB Device button is
available whenever a USB Flash Drive (with one or
fewer partitions) is plugged into a front USB port.
Choosing Format USB Device formats the drive,
erasing all existing content. If you have content on
a drive that you want to keep, you must move it to
a dierent device before using this feature.
To format a USB flash drive from a personal computer,
follow the steps below for your operating system.
For MacOS:
1.
Insert the USB flash drive into your personal
computer.
2. Navigate to Utilities > Disk Utility (or conduct a
Spotlight Search).
3.
Select your flash drive in the left menu.
4.
Navigate to Erase in the top menu ribbon.
5. In the pop-up menu, select the correct format (MS-
DOS FAT) and click Erase.
Security Settings
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