If the alert persists and camera calibration has not
completed after your vehicle has driven 100 miles (160
km) or more, or Trac-Aware Cruise Control and
Autosteer remain unavailable despite successful camera
calibration, contact Tesla Service at your earliest
convenience. Your vehicle is OK to drive in the
meantime.
(APP_w304)
Camera blocked or blinded
Clean camera or wait for it to
regain visibility
One or more of the vehicle cameras is blocked or
blinded due to external conditions. When the cameras
cannot provide accurate visual information, some or all
Autopilot features may be temporarily unavailable.
Cameras can be blocked or blinded due to many factors,
including:
•
Dirt or debris on the camera surface
•
Environmental conditions like rain, fog, snow, or dew
•
Bright sunlight or glare from another light source
•
Condensation (water droplets or mist) on the camera
surface
Continue to your destination. Your vehicle is OK to drive.
This is often a temporary issue that will be resolved
when condensation evaporates or a particular
environmental condition is no longer present.
If the alert does not clear by the time you reach your
destination, check camera surfaces for condensation,
dirt, or other debris.
For camera locations, see About Autopilot on page 94.
Clean the cameras as necessary before your next
planned drive. For recommended cleaning procedures,
see
Cleaning Cameras and Sensors on page 96.
If you continue to see this alert after cleaning the
cameras, check the inside surfaces of the door pillar
camera enclosures for condensation.
Although condensation inside the camera enclosures
cannot be wiped clean, you can usually clear it faster by
following these steps:
1. Pre-condition the cabin with the temperature set to
High and A/C turned ON.
2.
Turn on the front windshield defroster.
3.
Direct the air vents toward the door pillar cameras.
For more information on clearing condensation from
camera enclosures, see
Cleaning Cameras and Sensors
on page 96.
Troubleshooting Alerts
227Consumer Information
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