2. If the issue persists, turn OFF the circuit breaker for
the Wall Connector, wait 10 seconds, and turn the
circuit breaker ON again. Then try reconnecting the
Wall Connector to the vehicle.
3. If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall
Connector.
b. Remove the face plate and inspect the wiring
terminals for any loose connections.
c.
Contact an electrician if necessary to make sure
all wires are properly connected and torqued
according to the instructions in the Wall
Connector Installation Manual.
4. Once all connections have been checked and made
secure, restore power to the Wall Connector and try
charging again by reconnecting to the vehicle.
5. If the issue persists, the Wall Connector needs
service. Schedule a service appointment through
your Mobile App.
(CC_f011)
Unable to charge - Wall
Connector too hot
Let Wall Connector cool and try
again
What this alert means:
Over temperature protection (latcho).
What to do:
Make sure the Wall Connector is not covered by
anything and that there is no heat source nearby. If the
problem persists in normal ambient temperatures
(under 100°F or 38°C), contact Tesla.
(CC_f012)
Unable to charge - Wall connection
too hot
Outlet or Wall Connector wiring
must be checked
High temperature detected by Wall Connector alerts
indicate the building connection to the Wall Connector
is getting too warm, so charging has stopped to protect
the wiring and Wall Connector.
This is not typically an issue with your vehicle or your
Wall Connector, but rather an issue with the building
wiring. This may be caused by a loose building wiring
connection to the Wall Connector and can be
fixed
quickly by an electrician.
Troubleshooting Alerts
232 MODEL X Owner's Manual
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