To Next PageTo Next PageWhy is my Tesla RoboStar iQ500 not charging?
Your Tesla Vacuum Cleaner may not be charging because the charging station isn't properly connected to the mains. Ensure the power cord is securely plugged in. Another reason could be poor contact between the charging electrodes. Clean the electrodes on both the vacuum cleaner and the charging base to ensure a good connection.
What to do if my Tesla RoboStar iQ500 is offline?
First, make sure your WiFi network is properly set up and fully functional. Also, the Tesla Vacuum Cleaner should always be within range of a strong WiFi signal from your router. If the robotic vacuum cleaner battery is low, cleaning will not start. Please charge the battery to full capacity. Scheduled cleaning will not be properly synchronized between the robotic vacuum cleaner and your mobile phone if the robotic vacuum cleaner is disconnected from the WiFi network. Therefore, keep the robotic vacuum cleaner always within easy reach of a high-quality and strong WiFi signal from your WiFi router.
How to fix poor cleaning quality on Tesla RoboStar iQ500 Vacuum Cleaner?
If your Tesla Vacuum Cleaner isn't cleaning well, start by emptying the dust tank. You should also clean or replace the HEPA filter and clean the center cleaning brush.
What to do if Tesla RoboStar iQ500 Vacuum Cleaner is very loud?
If your Tesla Vacuum Cleaner is making a lot of noise, clean the main center brush, side brushes, wheels, front wheel, bottom of the robotic vacuum cleaner and front bumper.
Why won't my Tesla RoboStar iQ500 start cleaning?
Your Tesla Vacuum Cleaner might not start cleaning if the battery is weak. Charge it to full capacity before starting a cleaning cycle. Also, the battery may be too hot. Use the robotic vacuum cleaner at 0°C ~ 40°C.
What to do if Tesla Vacuum Cleaner makes a screeching sound?
If your Tesla Vacuum Cleaner is screeching, remove the front wheel and clean the centerline from hair and dust. If necessary, you can lubricate the wheel axis.
How to pair Tesla RoboStar iQ500 with the app?
To pair your Tesla Vacuum Cleaner, ensure both the charging station and the vacuum are within reach of a strong WiFi signal. Press the two buttons on the top panel of the robotic vacuum cleaner for 3 seconds until the blue LED light starts flashing slowly. Then, start the TESLA application on your smartphone and follow the instructions.
What to do if Tesla Vacuum Cleaner does not return to the charging base?
Ensure there is enough space around the charging station and that the charging station's detection zone is clean.
What to do if my smartphone cannot detect Tesla RoboStar iQ500 Vacuum Cleaner?
Reset the Tesla Vacuum Cleaner using the button under the top cover. Enable Bluetooth and GPS on your smartphone, and keep the vacuum cleaner close to your smartphone during pairing.
Instructions for cleaning the dust tank after each use.
Guidance on cleaning the HEPA filter weekly.
How to clean cliff, wall following, and impact sensors weekly.
Instructions for cleaning brushes and air intake weekly.
Procedure for cleaning the front wheel and its axis weekly.
Cleaning schedule for charging contacts and base every 14 days.
General| Brand | Tesla |
|---|---|
| Model | RoboStar iQ500 |
| Category | Vacuum Cleaner |
| Language | English |
