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Appendix A: <<Config faild check items>>
1. The software provides help service through which the users may check the operational instructions of the
software and other information.
2. Besides, as the operation interface and the function of the software is under constant improvement, we will
keep you informed about the subsequent upgrades for your updating.
3. As the operation interface may change due to the constant version upgrading, the figures in this manual are
for reference only, so please rely on the actual operation interface.
1. Please check the Wi-Fi icon on the air conditioner panel, if the icon not display, please contact customer
service.
2. Please make sure the mobile phone network under the current router Wi-Fi environment: Close the mobile
phone 3G/4G data connection, to be connected to the router Wi-Fi pairing.
3. Please check whether the module reset successfully: Press the button health on the remote controller 8 times
to reset, a “drip drip “ sound said reset successfully.
4. Please check the Wi-Fi name of the router, recommended not contain spaces and other non-alphanumeric
characters.
5. Please check the Wi-Fi password of the router, not allowed more than 32 bits, recommended not contain
spaces and special symbols in addition to letters and numbers.
6. Please check whether the Wi-Fi password input is correct when APP configuration: you can check show
password to confirm when input the Wi-Fi password.