14
ENG
TROUBLESHOOTING
Problem Solution
There is some remaining water in the
machine
This is normal and is the result of water tests performed at the
factory.
The washer does not run Check if the power plug is inserted well.
Check if the tap is opened.
Check if the button “Power” is pressed.
Check if the button “Start/Pause” is pressed. Check if the delay
feature is activated.
Water leakage Check and fasten inlet hose.
Clean up drain hose and ask a specialized person to repair it
when necessary.
Abnormal noise and great vibration Check if the transit bolts has been removed.
Check if the adjustable legs are adjusted level.
Check if the washer is installed on the solid and level floor.
Check if there are any barrettes or metal articles inside.
Washing efficiency is not satisfied Select a proper procedure.
Add the proper detergent quantity according to the
instructions in detergent package.
The machine take no answer after press
buttons
Check if the “Child-lock” feature has been activated.
Press button “Start/Pause” first then press other buttons.
Actually running time of procedures is not
corresponded to the display time
Check if clothes in the drum is dispersive enough.
Check if the water is drain out or inflow well.
The washer fills while draining Check if the max height of the drain hose is lower than 65cm.
Check if the drain hose is immersed.
NOTE
Please refer to the actually purchased model for fault display here. Different models have
different fault displays.
Display Means Solution
The washer fills over time
Check if the tap is opened.
Check if the water pressure is too low.
Check if the inlet hose is blocked.
Water drainage over time
Check if the drain pump is blocked.
Contact a technici an if necessary.
Door lock is brea kdown
Close the door well again.
Check if the clothes is caught between the door and
seal. Contact a technician if necessary.
Water is overflowed
Water automatically until the water level is suitable for
wash procedure.
Contact a technici an if necessary.
The electrical motor is break down Please contact a technician.
The heater does not work Please contact a technician.
There is a temperature sensor fault Please contact a technician.
Unmatched software/ hardware on
mainboard and frequency inve rting
plate
Please contact a technician.
Communication failures Please contact a technician.
Inverter failures Please contact a technician.
The procedure running is not
corresponded to the cycle that the
knob points.
Turn the cycle selector to the cycle corresponded to
the procedure working on.
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