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Thenow HSN-JC3 - User Manual

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User Manual
Thank you for purchasing this “Thenowproduct;
Please read this manual carefully before attempting
to install,operate or service;
Please retain this booklet for future reference.
Wine Cellar Cooling System
Self-contained
Thenow Australia
PO Box 107
Park Orchards Vic 3114
Emailinfo@thenowair.com.au
www.thenowair.com.au
www.thenowair.com.au

Questions and Answers

  • T
    Tamara BaileyAug 20, 2025
    Why is my Thenow HSN-JC3 cooling unit not running?
    • A
      Alex MartinAug 20, 2025
      If your Thenow Wine Cooler's cooling unit isn't running, there could be several reasons: * There's no power. Check the power at the receptacle and fuses. * The power cord is unplugged. Ensure the power cord is properly plugged in. * The voltage is low. In this case, it's best to contact an authorized electrician. * There are incorrect or loose wirings. Inspect all wirings and connections. * The ambient temperature is outside the unit's working conditions (above 35°C or below 5°C). Make sure the ambient temperature meets the unit's requirements. * The temperature setting is higher than the ambient temperature. Lower the temperature setting. * The unit is in defrosting mode. Wait for 5-30 minutes for it to complete.
  • F
    ffernandezAug 22, 2025
    What to do if my Thenow Wine Cooler temperature is too high?
    • R
      rnewtonAug 22, 2025
      If your Thenow Wine Cooler's temperature is too high, consider the following: * The temperature setting might be too high. Try lowering the setting. * The cabinet seals might be improper. Inspect the gasket and door opening. * The ambient temperature could be too high. Check the installation location. * The cabinet or room might be too large for the unit. Verify the size is appropriate for the machine model. * There could be a fan fault. Check both the evaporator and condenser fans. * Refrigerant leakage may be occurring. In this case, add refrigerant.
  • T
    Terry TylerAug 25, 2025
    Why is my Thenow HSN-JC3 running too long or continually?
    • D
      Danielle AlvarezAug 25, 2025
      If your Thenow Wine Cooler is running too long or continually, consider these possible causes: * The machine model choice is improper, or the room sealing is inadequate. Check the machine model or room tightness. * The ambient temperature is too high. Inspect the installation location or increase the temperature setting.
  • T
    Tyler PotterAug 26, 2025
    Why does the fan keep running in my Thenow HSN-JC3?
    • B
      brandtbrandiAug 26, 2025
      If the fan in your Thenow Wine Cooler keeps running, it could be due to: * A fan protection procedure. Wait for 3 minutes. * A wrong wiring harness connection. Check the harness links.
  • S
    snyderjohnAug 27, 2025
    What to do if my Thenow HSN-JC3 has no cooling but compressor is running?
    • N
      njohnsonAug 27, 2025
      If there's no cooling in your Thenow Wine Cooler but the compressor is running, it could be due to: * Refrigerant leakage. Check the refrigerant. * Restricted evaporator airflow. Check for airflow through the evaporator.
  • D
    Deanna MckeeAug 29, 2025
    How to fix louder noise from Thenow HSN-JC3?
    • S
      Stephanie OliverAug 29, 2025
      If you notice louder noise coming from your Thenow Wine Cooler, check for the following: * Loose parts: Inspect and secure any loose components. * A stuck air filter: Clean the filter. * Uneven installation: Ensure the unit is installed smoothly and on a level surface.
  • J
    Jeanne SpencerAug 31, 2025
    What to do for evaporator icing in Thenow HSN-JC3 Wine Cooler?
    • L
      Lisa MccannAug 31, 2025
      If there is evaporator icing in your Thenow Wine Cooler, consider these possible causes: * Restricted evaporator airflow. Check the fan. * The unit not stopping due to air leak, high ambient temperature, or low setting. Check the seal, door opening, ambient temperature, and setting. * Low ambient temperature. Defrost the unit. * A bad thermostat or sensor. Check the thermostat and sensor. * Refrigerant leaking. Check for sealed system leakage. * Expansion valve blockage. Check for low side pressure.
  • B
    bpatelSep 2, 2025
    What to do if Thenow HSN-JC3 has no air exhaust?
    • J
      jonathanblackSep 2, 2025
      If there is no air exhaust from your Thenow Wine Cooler, it might be because: * The air supply is blocked. Check and clean the air outlet. * The fan is not working. Check the fan.
  • C
    christopheredwardsSep 4, 2025
    Why Thenow HSN-JC3 cannot dehumidify?
    • K
      Karen MoranSep 4, 2025
      If your Thenow Wine Cooler cannot dehumidify, it might be due to: * A stuck inlet or outlet air grille. Check the air grille and clean it. * A stuck air filter. Check the air filter. * Refrigerant leakage. Add refrigerant. * The compressor not working. Check whether the compressor is normal. * The fan not working. Check the fan.
  • S
    Shannon SampsonSep 6, 2025
    Why is my Thenow Wine Cooler running too long?
    • J
      Jacqueline DaughertySep 6, 2025
      If your unit is running too long, it could be due to an improper machine model choice or improper room sealing, so check the machine mode and room tightness. Alternatively, the ambient temperature might be too high, so check the installation location or increase the temperature setting.

Thenow HSN-JC3 Specifications

General IconGeneral
BrandThenow
ModelHSN-JC3
CategoryWine Cooler
LanguageEnglish

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