Thenow HSN-JC5 - User Manual

Questions and Answers

H
Heather KeyAug 20, 2025
Why is my Thenow HSN-JC5 cooling unit not running?
- K
  Karen RichardsonAug 20, 2025
  If your Thenow Wine Cooler's cooling unit isn't running, there could be several reasons: * There's no power. Check the power at the receptacle and fuses. * The power cord is unplugged. Ensure the power cord is properly plugged in. * The voltage is low. In this case, it's best to contact an authorized electrician. * There are incorrect or loose wirings. Inspect all wirings and connections. * The ambient temperature is outside the unit's working conditions (above 35°C or below 5°C). Make sure the ambient temperature meets the unit's requirements. * The temperature setting is higher than the ambient temperature. Lower the temperature setting. * The unit is in defrosting mode. Wait for 5-30 minutes for it to complete.
C
chapmanjenniferAug 22, 2025
What to do if my Thenow HSN-JC5 temperature is too high?
- V
  Valerie ForbesAug 22, 2025
  If your Thenow Wine Cooler's temperature is too high, consider the following: * The temperature setting might be too high. Try lowering the setting. * The cabinet seals might be improper. Inspect the gasket and door opening. * The ambient temperature could be too high. Check the installation location. * The cabinet or room might be too large for the unit. Verify the size is appropriate for the machine model. * There could be a fan fault. Check both the evaporator and condenser fans. * Refrigerant leakage may be occurring. In this case, add refrigerant.
C
Charles SandersAug 25, 2025
Why is my Thenow HSN-JC5 running too long or continually?
- A
  Andre PowellAug 25, 2025
  If your Thenow Wine Cooler is running too long or continually, consider these possible causes: * The machine model choice is improper, or the room sealing is inadequate. Check the machine model or room tightness. * The ambient temperature is too high. Inspect the installation location or increase the temperature setting.
C
chasegaryAug 26, 2025
Why does the fan keep running in my Thenow HSN-JC5 Wine Cooler?
- K
  Kylie GrahamAug 26, 2025
  If the fan in your Thenow Wine Cooler keeps running, it could be due to: * A fan protection procedure. Wait for 3 minutes. * A wrong wiring harness connection. Check the harness links.
N
Nathaniel FranklinAug 27, 2025
What to do if my Thenow Wine Cooler has no cooling but compressor is running?
- R
  reyesdanielAug 28, 2025
  If there's no cooling in your Thenow Wine Cooler but the compressor is running, it could be due to: * Refrigerant leakage. Check the refrigerant. * Restricted evaporator airflow. Check for airflow through the evaporator.
S
Stephanie HowellAug 29, 2025
How to fix louder noise from Thenow Wine Cooler?
- J
  Jessica DelgadoAug 29, 2025
  If you notice louder noise coming from your Thenow Wine Cooler, check for the following: * Loose parts: Inspect and secure any loose components. * A stuck air filter: Clean the filter. * Uneven installation: Ensure the unit is installed smoothly and on a level surface.
W
webbsharonAug 31, 2025
What to do for evaporator icing in Thenow HSN-JC5?
- S
  Stephanie SmithAug 31, 2025
  If there is evaporator icing in your Thenow Wine Cooler, consider these possible causes: * Restricted evaporator airflow. Check the fan. * The unit not stopping due to air leak, high ambient temperature, or low setting. Check the seal, door opening, ambient temperature, and setting. * Low ambient temperature. Defrost the unit. * A bad thermostat or sensor. Check the thermostat and sensor. * Refrigerant leaking. Check for sealed system leakage. * Expansion valve blockage. Check for low side pressure.
T
talexanderSep 2, 2025
What to do if Thenow HSN-JC5 Wine Cooler has no air exhaust?
- A
  Anthony SmithSep 2, 2025
  If there is no air exhaust from your Thenow Wine Cooler, it might be because: * The air supply is blocked. Check and clean the air outlet. * The fan is not working. Check the fan.
D
ddominguezSep 4, 2025
Why Thenow HSN-JC5 cannot dehumidify?
- A
  Anthony FlemingSep 4, 2025
  If your Thenow Wine Cooler cannot dehumidify, it might be due to: * A stuck inlet or outlet air grille. Check the air grille and clean it. * A stuck air filter. Check the air filter. * Refrigerant leakage. Add refrigerant. * The compressor not working. Check whether the compressor is normal. * The fan not working. Check the fan.
B
Barry LyonsSep 6, 2025
Why is my Thenow HSN-JC5 running too long?
- C
  Courtney WilliamsSep 6, 2025
  If your unit is running too long, it could be due to an improper machine model choice or improper room sealing, so check the machine mode and room tightness. Alternatively, the ambient temperature might be too high, so check the installation location or increase the temperature setting.