32
Electric Tankless Instant Water Heater -
Installation Manual and User Guide
EN
Troubleshooting
Troubleshooting by users
Problem Cause Solution
The water temperature at the faucet
is less or greater than the tempera-
ture setting of my water heater�
Anti-Scald pressure/bal-
ancing valve or tempering
valve�
Your faucet may have an an-
ti-scald feature or a tempering
valve that automatically mixes
cold water even when you turn
your control lever or handle to full
hot� These devices are usually
adjustable so you can turn off
the cold mix completely� You can
compensate for this by increasing
the setting on your water heater
if you need/want hotter water�
Thermal loss due to long
pipe run
As the hot water from the heater
runs through the hot water
delivery system to your faucet,
some heat will be lost especially
if it has long distance to travel or
the pipes are cold� This is normal�
You can compensate for this by
increasing the setting on your
water heater if you need/want
hotter water�
Water temperature at the
faucet is too hot
Check your flow for too little flow,
set point temperature is too high�
If the appliance still fails to operate after you have executed this procedure,
please inform customer service.
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