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ThermoSpas Concord Platinum User Manual

ThermoSpas Concord Platinum
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ThermoSpas®
Designer Series Owners Manual
Safety, Maintenance and Technical Information

Table of Contents

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ThermoSpas Concord Platinum Specifications

General IconGeneral
BrandThermoSpas
ModelConcord Platinum
CategoryHot Tub
LanguageEnglish

Summary

Read and Follow These Important Instructions

Proper Use and Installation

Guidance on the safe installation and use of the spa, emphasizing customer responsibility.

Safety In and Around Your Spa

Critical safety precautions and warnings for using the spa safely, especially regarding children and entrapment.

Entrapment Risk

Details potential risks of entrapment and safety measures to prevent them, including VGB Act compliance.

Be Aware of the Risk of Fatal Hyperthermia

Information on the dangers of excessive water temperature and its health effects, including precautions.

Choosing A Location

Outdoor Location

Factors to consider when selecting an outdoor location for your spa.

Indoor Location

Considerations for installing a spa indoors, including structural, drainage, and ventilation needs.

Electrical Set Up

The Safe Electrical Hook-up of Your Spa

Instructions for ensuring a safe electrical connection for the spa by a qualified electrician.

Electrical Service Requirements

Considerations for the spa's main electrical service capacity and sub-panel requirements.

Topside Control Panel

Main Control Panel

Overview of the main control panel buttons and their functions.

Auxiliary Pump Control Panel

Description of the auxiliary control panel for models with multiple pumps.

Wave Lounge Pump and Valve Control Panel

Details on the exclusive control panel for the Wave Lounge feature.

Operating Instructions

Setting the Temperature

Steps to adjust and set the desired water temperature using the control panel.

Circulation Pump

Explanation of the circulation pump's function and operation for filtering the spa water.

Jets Pump 1

Instructions for operating the two-speed Jets Pump 1, including speed selection and timing.

Jets Pump 2

Instructions for operating the single-speed Jets Pump 2, including operation and timing.

Jets Pump 3 to 5 (If equipped)

Operation details for auxiliary pumps 3, 4, or 5 on equipped models.

Wave Lounge Pump and Valve Control (Park Ave Diamond models)

How to operate the wave lounge feature for a unique massaging experience.

Blower (Gold, Platinum and Diamond Models)

Instructions for activating and deactivating the spa's blower for a bubbling effect.

Control Valves

Explanation of various control valves and their functions for adjusting jet intensity.

Programming Instructions

Programming the Time

Steps to set the current time on the control panel.

Standard Mode

Explanation of Standard Mode operation for maintaining constant temperature.

Basic Spa Maintenance

Cleaning the Filters

Troubleshooting - Water Chemistry

Cloudy Water

Troubleshooting steps for cloudy spa water, covering causes like dirty filters and pH issues.

Brown Water

Troubleshooting steps for brown spa water, related to mineral content and alkalinity.

Green Water

Troubleshooting steps for green spa water, typically caused by algae growth.

Yellow Water

Troubleshooting steps for yellow spa water, usually due to low pH.

White Scale Deposits

Troubleshooting steps for white scale deposits, often from low sanitizer levels.

Excessive Foaming

Troubleshooting steps for excessive foam, caused by soft water or contaminants.

Waterline Scum Ring

Troubleshooting steps for waterline scum, related to filtration and oils.

Pitting of Metal Fixtures

Troubleshooting steps for pitting, linked to low alkalinity or pH.

Erratic pH Test Results

Troubleshooting steps for inconsistent pH test results, like low alkalinity.

Musty Odor

Troubleshooting steps for musty odor, often from bacteria or algae.

Eye Irritation

Troubleshooting steps for eye irritation, related to low pH or sanitizer levels.

Skin Irritation

Troubleshooting steps for skin irritation, linked to sanitizer levels or water temperature.

Troubleshooting - Mechanical Systems

Pump(s) will not start

Steps to troubleshoot why spa pumps are not starting.

Spa Pump(s) surging

Steps to troubleshoot why spa pumps are surging or behaving erratically.

No Water Pressure in Sections of the Spa

Troubleshooting steps for spa sections with no water pressure.

Spa Not Heating (Heat Icon On)

Troubleshooting steps when the spa is not heating despite the heat icon being on.

Circulation Pump Not Working

Troubleshooting steps for a non-operational circulation pump.

Spa only heats on High Speed Pump

Troubleshooting for a spa that only heats on high speed pump settings.

Flashing O3 on Control Panel

Troubleshooting for the O3 indicator flashing on the control panel.

"FLO" Appears on Control Panel

Troubleshooting steps for the 'FLO' error message on the control panel.

dr/dry Inadequate water detected in heater

Troubleshooting for 'dr/dry' error indicating insufficient water in the heater.

OHH (Overheat)

Troubleshooting for OHH overheat error code.

Breaker keeps tripping or will not Reset

Troubleshooting steps when the circuit breaker trips or won't reset.

Spa Leaks

Troubleshooting steps for identifying and fixing spa leaks.

Water Chemistry Maintenance

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