THOR CLASS A - Section 1: Introduction

THOR MOTOR COACH | MADE TO FIT
INTRODUCTION
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1
Introduction
About This Owner's Manual
is Owner’s Manual is intended to introduce you to the
basic features of your new motorhome. It is not intended
for use as a service manual, nor does it provide complete
operational instructions. It is a guide to help you become
familiar with the safe operation and use of your motorhome.
It is general in nature, so the illustrations and descriptions
provided may dier from the components installed in your
motorhome. Please read and keep it, along with your TMC
Warranty Guide, your Owner’s Packet, and your Chassis
Packet in your motorhome for future reference.
Information regarding the specic systems and com-
ponents of your motorhome is provided through other
TMC publications, media, and services. ese resources
include: TMC System Guides, component manufacturers
instructional booklets, TMC-produced how-to videos,
and through TMC’s Customer Care representatives, who
are available 24/7 to answer your questions and assist with
your concerns.
A list of component suppliers is available through the or
Motor Coach Owners Resource document service.
TMC Warranty Guide
e or Motor Coach Limited Warranty and the or
Motor Coach Structural and Lamination Limited Warranty
are printed in your TMC Warranty Guide. e TMC
Warranty Guide also contains your TMC Product Warranty
Registration Form and other important information.
e TMC Product Warranty Registration Form must be
completed by you and your selling dealer, and returned
to TMC within een (15) days of delivery of your new
motorhome to you.
Electronic copies of or Motor Coach’s Limited Warranties
applicable to your motorhome are available from the or
Motor Coach web-site:
www.thormotorcoach.com/owners/owners-manual/
Owner’s Packet
Included with your new motorhome is the Owner’s Packet,
which contains instructions regarding the warranty, safety,
operation, and maintenance of the factory-installed com-
ponents found in your motorhome. Please read, follow,
and retain for reference the information provided by these
component manufacturers.
TMC Owner's Packet
If you are missing
component infor-
mation, please
contact the compo-
nent manufacturer
(using the supplier
contact list provided
through the TMC
Owners Resource),
your selling dealer,
or TMC Customer
Care at:
877-855-2867
Chassis Packet and Chassis Warranty
Supplied by the manufacturer of your motorhome’s
chassis, the Chassis Packet contains important warranty,
safety, operation, and maintenance information pertaining
to the motorized vehicle portion of your motorhome.
Instructions for registering your applicable warranty using
the chassis manufacturer’s Delayed Warranty Start Form
are printed in the TMC Warranty Guide.
Contact TMC Customer Care
If you are unclear or unfamiliar with any procedure
described in this Owner's Manual, your TMC Warranty
Guide, Owner’s Packet, Chassis Packet, including the
operation of a component or system of your motorhome,
or require service or warranty repairs, please contact your
selling dealer or TMC Customer Care at:
877-855-2867
TMC Customer Care representatives are available 24 hours
a day, 7 days a week. You can also email your inquiries to
TMC Customer Care by lling out and sending the form
located on the TMC website:
www.thormotorcoach.com/customer-care/
Response times from TMC Customer Care are within 1-to-
2 business days. You must include your name and a valid
email address. Include your contact information, Vehicle's
Identication Number (VIN) and a brief description of
your inquiry.