What to do if my THORLABS Modulator system does not start?
If your THORLABS Modulator system fails to start, several issues could be the cause: * Check if the device is properly connected to a power supply. * Ensure that the power switch is turned on. * Inspect the power cord for any damage and replace if necessary. * If the adaptor is broken, contact Thorlabs Technical Support.
Why does my THORLABS EXULUS-4K1 Modulator system not output the correct pattern?
If your THORLABS Modulator system is not outputting the correct pattern, consider the following potential causes: * Verify that the HDMI-compatible connector is properly connected. * Check the HDMI-compatible cable for any damage and replace if needed. * If the SLM panel failed, contact Thorlabs Technical Support.
How to fix THORLABS EXULUS-4K1 GUI if it does not start?
If the GUI for your THORLABS Modulator does not start, it might be due to: * The USB port is not connected: Connect the USB cable. * The USB cable is broken: Change the USB cable.
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