If there doesn’t appear to be any visible damage after inspecting the installation, contact
your supplier or distributor, quoting the error number that appeared. They may be able
to help with a cure.
The possible error messages are as follows:
Error Explanation Possible Cause/Remedy
Err Load cells not plugged in properly Connect load cells
Er01 Load cell 1 at minimum signal Broken cable, new cable
Er02 Load cell 1 at maximum signal Broken cable, new cable
Er03 Load cell 2 at minimum signal Broken cable, new cable
Er04 Load cell 2 at maximum signal Broken cable, new cable
Er09 A/D converter not communicating Servicing required
Er13 No EEROM Servicing required
Er15 3.3V low Shorted cable or failure
Er28 No A/D samples Servicing required
Er32 A/D converter timeout Servicing required
Er36 Test weight < zero weight Incorrect wiring, L/C inverted
Er38 No load cell in socket 1 Connect load cell 1
Er39 No load cell in socket 2 Connect load cell 2
Er40 Shorted identifier in socket 1 Wiring error, incorrect load cell
Er41 Shorted identifier in socket 2 Wiring error, incorrect load cell
Er42 Not enough span in load cell 1 Faulty load cell
Er43 Not enough span in load cell 2 Faulty load cell
Er44 Can’t turn off Servicing required
Er45 Circuitry mismatch Servicing required
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