TROUBLE SHOOTINGS
The watch
is
always offline I have bad
reception at home, what can I do?
The TickTalk 3 comes with the Wi-Fi connectivity.
Please set up the Wi-Fi connection
for
the watch.
The watch will save and
remember
your
preset
Wi-Fi passwords,
once
your
child
returns
back
home,
it
will
connect
to
your
home
Wi-Fi
automatically.
You
don't
need
to
set
up
the
Wi-Fi
every
time.
Once it's
connected
to
the
Wi-Fi, all features will still
function
the
same.
The video call quality
is
not very clear.
If it's at
night
or
in a
dark
room,
the
quality
of
the
image
transmitted
by
the
watch will be
affected
by
light. Please use
it
in a
well-lit
environment.
The picture taken by the TickTalk 3
is
not
clear enough.
1. Please be at least
15
inches away
from
the
camera when you take a
picture
or
selfie,
the
camera
can't
focus
if
the
object
is
too
close
to
it.
2.
Do
not shake the watch
or
wrist when shooting.
3.
Try
to
shoot
in a
well-lit
environment.
4. Keep
the
camera clean.