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11. TROUBLESHOOTING
Everyday soiling on Glass
(fingerprints, marks, stains
left by food or non-sugary
spillovers on the glass)
1. Switch off the power
supply.
2. Apply a vitro-ceramic
glass cleaner while the glass
is still warm (but not hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch on the power
supply to the hob.
• When turn off the power
supply of hob, there will be
no ‘hot surface’ indication
but the cooking zone may
still be hot! Take extreme
care.
• Heavy-duty scourers, some
nylon scourers and
harsh/abrasive cleaning
agents may scratch the
glass.
Always read the label to
check if your cleaner or
scourer is suitable.
• Never leave cleaning
residue on the hob glass
surface: the glass may
become stained.
Boil over, melts, and hot
sugary spills on the glass
Remove these immediately
with a fish slice, palette knife
or razor blade scraper
suitable for ceramic glass of
hob, but beware of hot
cooking zone surfaces:
1. Switch off the power
supply.
2. Hold the blade or utensil
at a 30° angle and scrape
the soiling or spill to a cool
area of the hob.
3. Clean the soiling or spill
up with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
Remove stains left by melts
and sugary food or spillovers
as soon as possible. If left to
cool on the glass, they may
be difficult to remove or even
permanently damage the
glass surface.
• Cut hazard: when the
safety cover is retracted, the
blade in a scraper is razor
sharp.
Use with extreme care and
always store safely and out
of reach of children.
Spillovers on
the touch
controls
1. Switch off the power
supply.
2. Soak up the spill
3. Wipe the touch control
area with a clean damp
sponge or cloth.
4. Wipe the area completely
dry with a paper towel.
5. Switch on the power
supply to the hob.
The hob may beep and turn
itself off, and the touch
controls may not function
while there is liquid on them.
Make sure you wipe the
touch control area dry before
turning the hob back on.
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