Installation & Operation Manual
clock is powered up. If done successfully, three “8's” will scroll across the display before entering the usual start up
routine.
5 Troubleshooting
5.1 Flashing Seconds
There are two instances when the seconds (6 digit clock) and the AM/PM dots will flash to indicate a problem.
5.2 Lost Link
If the seconds and the AM/PM dots are flashing it is possible that the link was lost, check to make sure everything is
connected properly at both ends of the cable.
5.3 Missed NTP Packet
If an NTP packet was sent but a reply wasn't received the seconds and AM/PM dots will flash. This can happen every now
and then, the flashing will stop as soon as the TMPC completes a successful send and receive cycle. If the primary server
can no longer be reached the backup server will become the primary server. This is observable by looking at the
configuration web page, if the primary and backup servers display the same address(primary will be in IPv4 format) than
this scenario has occurred. If both servers fail the seconds and AM/PM dots will continue to flash until the issue is
resolved. Log into the configuration web page and set new SNTP servers.
5.4 Unable To Access Web Page
This can occur for many different reasons. Below are a few examples with ways to potentially fix.
-Make sure the PC being used is on the same subnet as the clock.
-There are a few antivirus programs that may prevent accessing or viewing information on the web page. To avoid this try
temporarily disabling before attempting to access the web page. Once you have made your changes re-enable security.
This will not affect the function of the clock only the web page access.
-Some of the lesser known web browsers may not be compatible with the TimeMachines web interface. Try using a
different browser such as Firefox or Chrome.
[ 12 ]
TimeMachines Inc. | 300 South 68th St. Place, Suite 100 | Lincoln NE 68510
voice: 402.486.0511 | email: tmsales@timemachinescorp.com | web: timemachinescorp.com
To Previous Page
Loading...