10
TROUBLESHOOTING GUIDE
FAULT POSSIBLE CAUSE SUGGESTED CORRECTION
Lid wil not close
Gasket is not in place or
missing
Adjust or insert gasket
Lid is not properly
aligned with pressure
cooker base
Align the indicator line on the
edge of the lid with the left
indicator triangle and rotate the
lid counterclockwise
Lid will not open
Pressure cooker is still
pressurized
Slide the pressure release
switch to the release
position and let out any
remaining pressure
Safety valve at the back
of the lid is caught in the
lock (up) position
Using a long utensil, gently
press the safety valve until it
releases and drops
Excess steam leaking
between the lid and
the pressure cooker
housing
Damaged gasket Replace the gasket
Missing gasket Insert the gasket
Build up or debris on
gasket
Remove the gasket and clean it
according to instructions
Lid not properly attached
Ensure lid is aligned and
closed. Gently push down on
the lid handle.
Safety valve will not rise
(lock) so pressure can-
not build
Not enough liquid added
to the recipe
Remove lid and add liquid
Silicone stopper on
safety valve is dirty or
worn out
Clean safety valve and silicone
stopper / replace silicone stopper
Occasional popping noise
coming from pressure
cooker
The control board
component cycles with
the thermostat during
use
This is normal
The inner pot is wet
Make sure the inner pot and the
inside of the pressure cooker
are completely dry before use
Excessive steam
coming from the steam
release valve
Steam release valve not
properly connected
Remove the steam release
valve according to instructions
and replace it on the metal post
Rice is too soft Too much water added
Adjust the rice to water ratio to
use less water
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