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TobyRich SmartPlane Pro - Compliance and Troubleshooting; Troubleshooting Common Issues

TobyRich SmartPlane Pro
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7. CE-Information
Hereby, TobyRich GmbH, D-28217 Bremen declares that the device SmartPlane Pro
FPV
(SPFP01-
017) when used as intended, is in compliance with the basic requirements and other relevant
provisions of Radio Equipment Directive (RED) 2014/53/EU. The declaration of conformity can be
found on the Internet at www.tobyrich.com/en/support/doc.
Not suitable for children under 14 years of age. This is not a toy. Please read the operating
instructions before use. As a Class 1 device, sales and operation are permitted in all countries
of the EU.
8. Troubleshooting
The LED lights up red.
The aircraft has detected a problem. Check the error message in the app and x the error if necessary.
The propeller is blocked.
1. Make sure that no bers (hair, grass, etc.) are wrapped around the shaft.
2. If the propeller rubs against the nose of the aircraft, loosen it with the propeller-exchange tool (s. chapter
3.7.)
The rudder is blocked.
If the rudder cannot be moved, it has probably jumped out and must
be hooked up again carefully:
1. Insert the top hinge rst.
2. Then, snap in the lower part of the hinge.
The app crashes.
1. Verify that you have uploaded the latest version of your Android or iOS operating system.
2. Delete the SmartPlane Pro app and download the app again.
3. Restart your smartphone.
4. Turn Bluetooth off once and then on again. Turn off the wireless LAN, too.
The battery does not charge.
1. Always ensure that the battery is fully charged at least every 3 months. Failure to do so may result in
permanent damage to the battery. In this case, it must be replaced. You can get a replacement battery
at www.tobyrich.com
2. Plug the battery charger into another USB port. Some computers turn off the USB ports when they are
inactive. Also ensure that the socket adapter is functional.
3. Check whether the LiPo battery is correctly inserted into the battery charger. In case of doubt, check out our
tutorials at www.tobyrich.com/support an.

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