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Q: The tablet cannot be turned on after being fully charged.
Q: Why cannot register?
Q: Why cannot login?
A:
A:
A:
FAQ
Possible Cause
Possible Cause
Possible Cause
The tablet has been idle for too long,
and the battery drains.
The tablet isn’t connected to a network.
The tablet isn’t connected to a network.
Problem of the Charger.
Your email address may have been
registered already.
The user name or password is not correct.
There is no verification code in the
email box.
Server problem.
Server problem.
Charge it for over 2 hours before
turning it on.
Make sure the network is stable.
Make sure the network is stable.
Please contact the dealer or TOPDON
after-sale service for timely support.
Use another valid email address.
•
Check the user name and
password.
•
Contact TOPDON after-sales
support to get the user name
and password.
Check if the email address is valid
and resent the code.
Server maintenance. Please try again
later.
Server maintenance. Please try again
later.
Solution
Solution
Solution
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