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3. WHAT IS COVERED
A. REPAIR OR REPLACEMENT OF PARTS
Repair or replacement of any California emission control warranted part will be performed at no charge to the owner
at a service center where the equipment was purchased or at ISM’s engine distributor. To obtain the telephone number
of your nearest authorized service center in California contact the manufacturer’s dealer from whom you purchased
your equipment or call ISM representative at 1-212-599-8100.
B. WARRANTY PERIOD
Any warranted part which is not scheduled for replacement as required maintenance in the written instructions of the
Owner’s Manual shall be warranted for the warranty period of two (2) years. If any such part fails during the period of
coverage, it shall be repaired or replaced by the equipment manufacturer’s dealer, or other franchised dealership or
distributor certified to accommodate such emission repairs, and by certain arrangements, ISM will be ultimately
responsible for the expense of parts and labor. And, any such part repaired or replaced under the warranty shall be
warranted for the remaining warranty period.
Any warranted part which is scheduled only for regular inspection as required in the written instructions of the
Owner’s Manual shall be warranted for a period of two (2) years. Any written instruction in the Owner’s Manual
which indicates “repair or replace as necessary” shall not reduce the period of warranty coverage.
Any such part repaired or replaced under warranty by the equipment manufacturer’s dealer, or other franchised engine
dealership or distributor certified to accommodate such emission repairs, ISM will be ultimately responsible for the
expense of parts and labor. And, any such part repaired or replaced under the warranty shall be warranted for the
remaining warranty period.
C. DIAGNOSIS
Warranty services or repairs to the emission control system and availability of ISM original equipment parts shall be
provided at all ISM certified distributors of ISM’s engines. The owner shall not be charged for diagnostic labor which
leads to the determination that a warranted part is in fact defective, provided that such diagnostic work is performed at
a warranty station. And, providing that such defective part is not the result of abuse, neglect or improper maintenance
of the engine as described in the Owner’s Manual.
D. CONSEQUENTIAL DAMAGES
ISM shall be liable for damages to other engine components proximately caused by a failure under warranty of any
warranted part.
4. WHAT IS NOT COVERED
A. ISM shall not be liable for failure of warranted emission control system parts or other parts proximately caused by a
failure under warranty of any warranted part due to any add-on part to the engine’s emission control system which has
not been approved by ISM. And, ISM disclaims any liability to cover failures of the emission control system when
unauthorized add-on modified parts are or have been added to the system.
B. ISM shall not be liable for failure of warranted emission control system parts or other parts proximately caused by a
failure under warranty of any warranted part due to the use of diesel fuel, or any other fuel, which is not commercially
available in California, and use of such fuel will invalidate this warranty.
C. ISM shall not be liable for failure of warranted emission control system parts or damages to other engine components
proximity caused by a failure under warranty when such defective part is the result of abuse, neglect or improper
maintenance of the engine as described in the Owner’s Manual.
5. HOW TO FILE A CLAIM
All claims for California emission control warranty service including parts and labor is within the arrangements ISM has
with its customers who purchase our engines (Distributors of our engines and their OEM customers as well as our
customers) and it is not necessary for the owner of the ULGE engine to file a separate claim with ISM.
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