6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network.............................................................................100
Cannot locate the equipment in the network......................................................................................................100
Cannot locate the equipment with Local Discovery............................................................................................101
Equipment does not respond to ping command.................................................................................................102
LDAP Search and Authentication Problems......................................................................103
Network shutdown occurs or touch panel disabled after LDAP search..............................................................103
LDAP authentication takes a long time...............................................................................................................103
Printing Problems (Network Related).................................................................................104
SMB print in a Windows operating system environment....................................................................................104
Raw TCP or LPR print in a Windows operating system environment ................................................................104
IPP print in a Windows operating system environment ......................................................................................105
Novell print in a NetWare environment...............................................................................................................105
Macintosh environment ......................................................................................................................................106
UNIX/Linux environment ....................................................................................................................................106
Network Fax (N/W-Fax) Driver Problems ...........................................................................107
N/W-Fax Driver Installation Error Messages ......................................................................................................107
N/W-Fax Driver General Errors ..........................................................................................................................108
Client Software Authentication Problems.......................................................................... 110
Cannot log in using client software.....................................................................................................................110
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