Toshiba e-STUDIO 306 - Chapter 3 MAINTENANCE

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1.TROUBLESHOOTING FOR THE HARDWARE

Clearing a Paper Misfeed 35

1 TROUBLESHOOTING FOR THE HARDWARE

The upper receiving tray of the finisher can also be closed by

pressing the right side of the lever.

Close the cover of the Hole Punch Unit when it is

installed.

Close the front cover of the finisher.

Main Page

Default Chapter1
- Troubleshooting Guide1
Preface3
- Table of Contents5
- Contents5
Chapter 1 Troubleshooting for the Hardware9
When this Screen Is Displayed11
Messages Displayed on the Touch Panel13
Clearing a Paper Misfeed16
- Locating a Paper Misfeed16
- Clearing a Paper Misfeed17
- Paper Misfeed in the Reversing Automatic Document Feeder (Optional) (Lower)18
- Paper Misfeed in the Reversing Automatic Document Feeder (Optional) (Upper)19
- Paper Misfeed in the Drawer Feeding Portion20
- Paper Misfeed in the Large Capacity Feeder (Optional)21
- Paper Misfeed in the Paper Feed Pedestal (Optional)21
- Paper Misfeed in the Drawers22
- Paper Misfeed in the Drawer of the Large Capacity Feeder (Optional)23
- Paper Misfeed in the Bypass Tray23
- Paper Misfeed in the Automatic Duplexing Unit24
- Paper Misfeed on the Paper Transport Path25
- Paper Misfeed in the Fuser Unit26
- Paper Misfeed in the Job Separator and the Offset Tray (both Optional)29
- Paper Misfeed in the Bridge Kit (Optional)30
- Paper Misfeed in the Finisher MJ-1101 and the Hole Punch Unit MJ-6103 (both Optional)31
- Paper Misfeed in the Saddle Stitch Finisher MJ-1106 and the Hole Punch Unit MJ-6103 (both Optional)35
- Paper Misfeed in the Saddle Stitch Unit of the Saddle Stitch Finisher MJ-1106 (Optional)38
- Paper Misfeed in the Inner Finisher MJ-1032 and the Hole Punch Unit MJ-6007 (both Optional)42
- Paper Misfeed in the Saddle Stitch Finisher MJ-1033 and the Hole Punch Unit MJ-6008 (both Optional)45
- Paper Misfeed in the Saddle Stitch Unit of the Saddle Stitch Finisher MJ-1033 (Optional)47
- Clearing Paper Misfeeds Caused by a Wrong Paper Size Setting48
- Misfeed When Printing from the Fax52
Clearing a Staple Jam54
- Staple Jam in the Finisher54
- Staple Jam in the Saddle Stitch Unit60
Replacing a Toner Cartridge63
- Replacing a "Near Empty" Toner Cartridge68
Refilling with Staples70
- Refilling Finisher Staples70
- Refilling Saddle Stitch Unit Staples74
Cleaning the Charger78
Cleaning the Hole Punch Dust bin79
- Hole Punch Unit MJ-610379
- Hole Punch Unit MJ-600779
- Hole Punch Unit MJ-600881
Removal and Installation of the Exit Support Tray82
Chapter 2 TROUBLESHOOTING for COPYING83
Copying Problems84
Chapter 3 Troubleshooting for Printing87
Print Job Problems88
- Clearing Print Job Errors88
- Cannot Remember the Document Password for a Private Print Job89
- Printing a Document Including Many Graphics Takes Time89
Printer Driver Problems90
- Cannot Print (Port Setting Problems)90
- Cannot Print (SNMP Community Name Problems)90
- Command Line Options Not Processed90
- Retrieval of Printer Configuration Failed91
- Cannot Change Settings on the [Device Settings] Tab91
Network Connection Problems92
- Cannot Print with the Equipment (Network Connection Problems)92
- Cannot Print with SMB Print92
- Cannot Print Properly with Appletalk Print92
Client Problems93
- Checking the Client Status93
Hardware Problems94
- Print Jobs Not Output94
Chapter 4 Troubleshooting for Scanning95
Scanning Problems96
- Cannot E-Mail My Scans96
- Cannot Find the Data Saved in the Shared Folder96
- Cannot Perform Scanning from a PC with Office 201396
Chapter 5 Troubleshooting for E-Filing97
E-Filing Web Utility Problems98
- E-Filing Web Utility Terminates the Session98
- Numerous Sub Windows Repeatedly Appear98
- Displaying the Items in the Contents Frame Takes a Long Time98
- Error Messages99
Chapter 6 TROUBLESHOOTING for NETWORK CONNECTIONS102
Locating the Equipment in the Network102
- Cannot Locate the Equipment in the Network102
- Cannot Locate the Equipment with Local Discovery103
- Equipment Does Not Respond to Ping Command104
LDAP Search and Authentication Problems105
- Network Shutdown Occurs or Touch Panel Disabled after LDAP Search105
- LDAP Authentication Takes a Long Time105
Printing Problems (Network Related)106
- SMB Print in a Windows Operating System Environment106
- Raw TCP or LPR Print in a Windows Operating System Environment106
- IPP Print in a Windows Operating System Environment107
- Novell Print in a Netware Environment107
- Macintosh Environment108
- Unix/Linux Environment108
Network Fax (N/W-Fax) Driver Problems109
- N/W-Fax Driver Installation Error Messages109
- N/W-Fax Driver General Errors110
- Fax Transmission Cannot be Performed with a Cover Sheet111
Client Software Authentication Problems112
- Cannot Log in Using Client Software112
Chapter 7 CHECKING the EQUIPMENT STATUS with Topaccess114
Hardware Status Icons on Topaccess [Device] Tab114
Error Messages116
Error Codes118
- Error Codes on Print Jobs118
- Error Codes on Transmission and Reception119
- Error Codes on Scan Jobs121
Chapter 8 WHEN SOMETHING IS WRONG with the EQUIPMENT128
When You Think Something Is Wrong with the Equipment128
- General Operations128
- Originals and Paper129
Regular Maintenance130
Index131

Toshiba e-STUDIO 306 - Chapter 3 MAINTENANCE

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