2.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
When You Think Something Is Wrong With the Equipment 105
WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
Originals and paper
The window “Enter
Department Code” appears.
The equipment is managed
under the department
management function.
Enter your department code. If you do not know it,
contact the administrator of the equipment.
The window “Enter the user
name and Password”
appears.
The equipment is managed
under the user management
function.
Enter your user name and password. If you do not
know them, contact the administrator of the
equipment.
A message is displayed on
the touch panel.
Some trouble occurred in the
equipment (or the message is
displayed just for an ordinary
operation).
See the meaning of the message referring to the
listing below.
P.13 “Messages Displayed on the Touch Panel”
The equipment reboots
automatically.
The auto-recovery function
works because a memory or
operation abnormality has been
detected.
Due to rebooting, the equipment has been
recovered to the normal condition. You can
operate the equipment as usual.
Problem Description Cause Corrective Action
The original is misfed. The original is unsuited for the
equipment.
Check whether the original is suitable for the
equipment.
For details, refer to Chapter 2 of the Paper
Preparation Guide.
Paper is misfed. The paper is unsuited for the
equipment.
Check whether the paper is suitable for the
equipment.
For details, refer to Chapter 1 of the Paper
Preparation Guide.
The paper size setting
registered for the equipment is
inconsistent with paper in a
drawer or on the bypass tray.
Match the size of the paper placed in the drawer or
on the bypass tray and the size registered on the
equipment.
For details, refer to Chapter 1 of the Paper
Preparation Guide.
The stack of paper exceeds the
loading line indicated on the
side guide.
Remove some paper to set it within the height limit
line indicated on the side guide.
There is too much space
between the paper and the side
and end guides of the drawer.
Adjust the space between the paper and the side
guide or the end guide not to take much space. If
the thick paper is misfed, take a little space
between the paper and the side guide.
For details, refer to Chapter 1 of the Paper
Preparation Guide.
Hidden misfed paper has not
been removed.
Check the sign again on the touch panel to see
where the misfeed occurred.
P.19 “Clearing a Paper Misfeed”
Two or more sheets of
paper are fed together.
Sheets of paper are stuck
together.
Loosen the stack of paper well and set it again.
Problem Description Cause Corrective Action
To Next Page
Loading...
