2.TROUBLESHOOTING FOR COPYING
Copying Problems 73
2 TROUBLESHOOTING FOR COPYING
Copied image is blurred. There is a gap between the original
glass and the original.
Lower the Original Cover or the Reversing Automatic
Document Feeder fully so that the original fully contacts
the platen glass.
The copy paper is damp. Replace it with dry copy paper.
Copied image has unevenness in
the horizontal direction.
The main charger is stained. Clean the main charger.
P.65 “Cleaning the Main Chargers and LED Print
Heads”
Copied image has black streaks
in the horizontal direction.
The scanning area or guides are
stained.
Clean them.
P.120 “Regular Maintenance”
Copied image has white streaks
or color streaks in the horizontal
direction.
The LED print head is stained. Clean the LED print head.
P.65 “Cleaning the Main Chargers and LED Print
Heads”
A color original is copied in black
and white even if [AUTO
COLOR] is selected for the color
mode.
Some color originals may be copied
in black and white:
Originals with very little colored
part
Overall blackish originals
Originals in light color
Set the color mode to [FULL COLOR].
You can change the criterion for determining whether an
original is black and white or color.
For further information, refer to the MFP Management
Guide.
A black-and-white original is
copied in color even if [AUTO
COLOR] is selected for the color
mode.
Some black and white originals may
be copied in color:
Yellowed originals
Originals with background color
Set the color mode to [BLACK].
You can change the criterion for determining whether an
original is black and white or color.
For further information, refer to the MFP Management
Guide.
Problem Description Cause Corrective Action
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