1.TROUBLESHOOTING FOR THE HARDWARE
Messages Displayed on the Touch Panel 15
TROUBLESHOOTING FOR THE HARDWARE
Change Drawer to Correct Paper
Size
No paper suitable for the
original is set.
Place the suitable size paper for the original in
the drawer.
The size of the original is not
detected correctly because the
original is sent from the ADF at a
skew.
Replace the original while aligning the side
guides of the ADF to its width so that it will be
placed straight.
Time for periodic maintenance The equipment requires
inspection and maintenance by
a service technician.
Contact your service representative for
maintenance.
Power Failure A job was interrupted by a
power failure or some other
reason.
The print or fax job may be incomplete. Press
[Job Status] to check whether any jobs are
unfinished.
To clear the messages, press the [FUNCTION
CLEAR] button twice.
Erasing Data The Data Overwrite Enabler is
clearing the data.
This message is displayed if the Data
Overwrite Enabler is installed. You can
operate the equipment while the message is
displayed.
Check paper size setting on
control panel for Bypass. Check
the direction or size of the
paper.
Paper misfeed has occurred
because of a mismatch between
the paper size placed in the
bypass tray and the size
registered for the bypass tray in
the equipment.
Register the paper size correctly. Just
removing the misfed paper does not prevent
another paper from being misfed.
P.46 “Clearing paper misfeeds caused by a
wrong paper size setting”
Set the paper on the bypass tray
again.
The paper placed on the bypass
tray misfed.
Remove the misfed paper and set the paper
again.
Check the direction or size of
the paper on the bypass tray
and press START
The direction or the size of the
paper placed on the bypass tray
is incorrect.
Check the direction and the size of the paper
and then replace it on the bypass tray.
The side guides of the bypass
tray do not fit the paper length.
Align the side guides of the bypass tray to the
paper length.
Reboot the machine A system-related trouble has
occurred.
Press the [POWER] button, and then
[Shutdown] or [Restart] on the touch panel.
Message Problem Description Corrective Action
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