e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 34
8.2.7 Maintenance error
6014 Detected the authentication
server that cannot be connected
Detected the authentication
server that cannot be connected:
The authentication server that
cannot be accessed is detected.
P. 8-260
6032 Illegal period. Card related error: Expired card:
The card cannot be used
because it has expired.
P. 8-261
6033 No entering record. Card related error: Invalid flag
data (no room-entry data): The
card cannot be used because no
room-entry data are recorded in
it.
P. 8-261
6034 Illegal entering record. Card related error: Invalid flag
data (invalid card data): The card
cannot be used because the data
required for the use of the card
are not correctly set.
P. 8-261
6041 Card Authentication Failed
because of Card Reading Error
Card authentication: Card related
error: Card data cannot be
obtained correctly.
P. 8-261
6042 Card Authentication Failed
because of Setting Error
Card authentication: Card setting
error: The self-diagnostic code
required for card authentication is
not set in this equipment
correctly.
P. 8-261
6121 SecureErase fails Automatic Secure Erase failure P. 8-262
6131 MFP fail to verify clock with Time
Server
Failed to synchronize with the
time server
P. 8-262
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
7101 Failed to update Copier Firmware System firmware installation
failure
P. 8-263
7103 Failed to update Copier Engine
Firmware
Engine firmware installation
failure
P. 8-263
7105 Failed to update Copier Scanner
Firmware
Scanner firmware installation
failure
P. 8-263
7109 Failed to update Printer Driver Printer driver upload failure P. 8-263
710B Failed to update Point And Print Point and Print data upload
failure
P. 8-263
710F Failed to install Language Pack Failed to install Language Pack
Language Pack installation
failure
P. 8-264
7111 Failed to install Patch Patch installation failure P. 8-263
7113 Failed to install Plugin Plug-in installation failure P. 8-263
7115 Failed to update HDD Data HDD data installation failure P. 8-263
7117 Failed to update Reversing
Automatic Document Feeder
ROM
DF firmware installation failure P. 8-263
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting